Coronavirus (COVID-19) updates from the Australian Government

Stage 2 Reforms

On 15 March 2022, the Department published the Stage  2 Consultation Regulation Impact Statement (RIS) for Reform of the Disability Standards for Accessible Public Transport 2002 (Transport Standards). The Consultation RIS includes regulatory and non-regulatory reform options for 54 areas of the Transport Standards, including major reforms and minor updates.

The Consultation RIS is open for public feedback from 15 March to 9 August 2022.

The Australian Government is seeking views on the Stage 2 reform areas, including how these issues and proposed options impact you (such as costs and benefits associated with the reforms), and whether the proposed options would improve public transport accessibility for people with disability.

Stage 2 Consultation

You can respond to the Consultation RIS and share your experience with us:

Consultation Regulation Impact Statement

A summary of the Consultation RIS is available in Easy Read here:

A summary of the Consultation RIS is available in Auslan here:

More information about each area of reform is available below.

Supporting documents and translations

Easy Read is sometimes called Easy English or simple English. Easy Read format presents information in a way that is very easy to understand.

A summary of the Consultation RIS is available in Easy Read here:

An interactive Easy Read online form is available here:

A summary of the Consultation RIS has been translated and is available in the following languages:

Fact sheets and surveys

The table below includes links to fact sheets and a survey where you can have your say on each reform area.

Reform area Factsheet Survey
Reporting Reporting DOCX: 170 KB
Reporting PDF: 750 KB
Reporting Survey link
Equivalent access Equivalent access DOCX: 150 KB
Equivalent access PDF: 696 KB
Equivalent access Survey link
Rideshare Rideshare DOCX: 170 KB
Rideshare PDF: 750 KB
Rideshare Survey link
Dedicated school buses Dedicated school buses DOCX: 142 KB
Dedicated school buses PDF: 695 KB
Dedicated school buses Survey link
Better communication of accessibility features Better communication of accessibility features DOCX: 149 KB
Better communication of accessibility features PDF: 586 KB
Better communication of accessibility features Survey link
Timely provision of information Timely provision of information DOCX: 170 KB
Timely provision of information PDF: 750 KB
Timely provision of information Survey link
Real time communication Real time communication DOCX: 170 KB
Real time communication PDF: 750 KB
Real time communication Survey link
Passenger location during journey Passenger location during journey DOCX: 170 KB
Passenger location during journey PDF: 750 KB
Passenger location during journey Survey link
Hearing augmentation on conveyances Hearing augmentation on conveyances DOCX: 153 KB
Hearing augmentation on conveyances PDF: 705 KB
Hearing augmentation on conveyances Survey link
Print size and format Print size and format DOCX: 170 KB
Print size and format PDF: 750 KB
Print size and format Survey link
International symbol for access and deafness International symbol for access and deafness DOCX: 153 KB
International symbol for access and deafness PDF: 685 KB
International symbol for access and deafness Survey link
Letter heights and luminance contrast of signs Letter heights and luminance contrast of signs DOCX: 154 KB
Letter heights and luminance contrast of signs PDF: 771 KB
Letter heights and luminance contrast of signs Survey link
Location of signs Location of signs DOCX: 160 KB
Location of signs PDF: 750 KB
Location of signs Survey link
Braille specifications Braille specifications DOCX: 153 KB
Braille specifications PDF: 686 KB
Braille specifications Survey link
Braille and tactile lettering for signage Braille and tactile lettering for signage DOCX: 153 KB
Braille and tactile lettering for signage PDF: 672 KB
Braille and tactile lettering for signage Survey link
Hearing augmentation: infrastructure and premises Hearing augmentation: infrastructure and premises DOCX: 152 KB
Hearing augmentation: infrastructure and premises PDF: 695 KB
Hearing augmentation: infrastructure and premises Survey link
Lifts: Braille and tactile information at lift landings Lifts: Braille and tactile information at lift landings DOCX: 160 KB
Lifts: Braille and tactile information at lift landings PDF: 750 KB
Lifts: Braille and tactile information at lift landings Survey link
Lifts: Audible wayfinding Lifts: Audible wayfinding DOCX: 160 KB
Lifts: Audible wayfinding PDF: 750 KB
Lifts: Audible wayfinding Survey link
Lifts: Emergency communication systems in lift cars Lifts: Emergency communication systems in lift cars DOCX: 160 KB
Lifts: Emergency communication systems in lift cars PDF: 750 KB
Lifts: Emergency communication systems in lift cars Survey link
Lifts: Reference for lift car communication and information systems Lifts: Reference for lift car communication and information systems DOCX: 160 KB
Lifts: Reference for lift car communication and information systems PDF: 750 KB
Lifts: Reference for lift car communication and information systems Survey link
Information and communication technologies (ICT) procurement Information and communication technologies (ICT) procurement DOCX: 153 KB
Information and communication technologies (ICT) procurement PDF: 562 KB
Information and communication technologies (ICT) procurement Survey link
Mobile web systems Mobile web systems DOCX: 160 KB
Mobile web systems PDF: 750 KB
Mobile web systems Survey link
Accessible fare system elements Accessible fare system elements DOCX: 155 KB
Accessible fare system elements PDF: 705 KB
Accessible fare system elements Survey link
Doors on access paths Doors on access paths DOCX: 166 KB
Doors on access paths PDF: 696 KB
Doors on access paths Survey link
Continuous accessibility on access paths Continuous accessibility on access paths DOCX: 154 KB
Continuous accessibility on access paths PDF: 577 KB
Continuous accessibility on access paths Survey link
Flange Gaps Flange Gaps DOCX: 165 KB
Flange Gaps PDF: 677 KB
Flange Gaps Survey link
Resting points Resting points DOCX: 170 KB
Resting points PDF: 750 KB
Resting points Survey link
Requirement for handrails in overbridges and subways Requirement for handrails in overbridges and subways DOCX: 170 KB
Requirement for handrails in overbridges and subways PDF: 750 KB
Requirement for handrails in overbridges and subways Survey link
Location of Fare System Elements Location of Fare System ElementsDOCX: 160 KB
Location of Fare System Elements PDF: 750 KB
Location of Fare System Elements Survey link
Allocated Spaces and priority seating in waiting areas Allocated Spaces and priority seating in waiting areas DOCX: 147 KB
Allocated Spaces and priority seating in waiting areas PDF: 681 KB
Allocated Spaces and priority seating in waiting areas Survey link
Accessible toilets with equal proportion of left and right hand configurations Accessible toilets with equal proportion of left and right hand configurations DOCX: 149 KB
Accessible toilets with equal proportion of left and right hand configurations PDF: 693 KB
Accessible toilets with equal proportion of left and right hand configurations Survey link
Emergency call buttons in accessible toilets Emergency call buttons in accessible toilets DOCX: 150 KB
Emergency call buttons in accessible toilets PDF: 588 KB
Emergency call buttons in accessible toilets Survey link
Ambulant toilets Ambulant toilets DOCX: 149 KB
Ambulant toilets PDF: 707 KB
Ambulant toilets Survey link
Lift specifications and enhancements Lift specifications and enhancements DOCX: 160 KB
Lift specifications and enhancements PDF: 750 KB
Lift specifications and enhancements Survey link
Specifications for escalators and inclined travelators Specifications for escalators and inclined travelators DOCX: 170 KB
Specifications for escalators and inclined travelators PDF: 750 KB
Specifications for escalators and inclined travelators Survey link
Poles, objects and luminance contrast Poles, objects and luminance contrast DOCX: 164 KB
Poles, objects and luminance contrast PDF: 750 KB
Poles, objects and luminance contrast Survey link
Lighting Lighting DOCX: 160 KB
Lighting PDF: 750 KB
Lighting Survey link
Signals and process for requesting boarding devices Signals and process for requesting boarding devices DOCX: 170 KB
Signals and process for requesting boarding devices PDF: 750 KB
Signals and process for requesting boarding devices Survey link
Notification by passenger of need for boarding device Notification by passenger of need for boarding device DOCX: 170 KB
Notification by passenger of need for boarding device PDF: 750 KB
Notification by passenger of need for boarding device Survey link
Portable boarding ramp edge barriers Portable boarding ramp edge barriers DOCX: 7 MB
Portable boarding ramp edge barriers PDF: 792 KB
Portable boarding ramp edge barriers Survey link
Boarding ramp and removable gangway definitions Boarding ramp and removable gangway definitions DOCX: 164 KB
Boarding ramp and removable gangway definitions PDF: 559 KB
Boarding ramp and removable gangway definitions Survey link
Removable gangway design—ferries Removable gangway design—ferries DOCX: 170 KB
Removable gangway design—ferries PDF: 750 KB
Removable gangway design—ferries Survey link
Nominated assistance boarding points Nominated assistance boarding points DOCX: 170 KB
Nominated assistance boarding points PDF: 750 KB
Nominated assistance boarding points Survey link
Mobility boarding points—identification of lead stops Mobility boarding points—identification of lead stops DOCX: 170 KB
Mobility boarding points—identification of lead stops PDF: 750 KB
Mobility boarding points—identification of lead stops Survey link
Pontoon boarding points on infrastructure Pontoon boarding points on infrastructure DOCX: 166 KB
Pontoon boarding points on infrastructure PDF: 750 KB
Pontoon boarding points on infrastructure Survey link
Bus, tram and light rail boarding points on infrastructure Bus, tram and light rail boarding points on infrastructure DOCX: 166 KB
Bus, tram and light rail boarding points on infrastructure PDF: 687 KB
Bus, tram and light rail boarding points on infrastructure Survey link
Hail-and-ride boarding points on infrastructure Hail-and-ride boarding points on infrastructure DOCX: 165 KB
Hail-and-ride boarding points on infrastructure PDF: 685 KB
Hail-and-ride boarding points on infrastructure Survey link
Accessible taxi ranks Accessible taxi ranks DOCX: 150 KB
Accessible taxi ranks PDF: 716 KB
Accessible taxi ranks Survey link
Accessible passenger loading zones on-street Accessible passenger loading zones on-street DOCX: 150 KB
Accessible passenger loading zones on-street PDF: 722 KB
Accessible passenger loading zones on-street Survey link
Accessible parking spaces in infrastructure off-street carparks Accessible parking spaces in infrastructure off-street carparks DOCX: 150 KB
Accessible parking spaces in infrastructure off-street carparks PDF: 609 KB
Accessible parking spaces in infrastructure off-street carparks Survey link
Grab-rails on access paths Grab-rails on access paths DOCX: 165 KB
Grab-rails on access paths PDF: 694 KB
Grab-rails on access paths Survey link
Grab-rails in allocated spaces Grab-rails in allocated spaces DOCX: 155 KB
Grab-rails in allocated spaces PDF: 720 KB
Grab-rails in allocated spaces Survey link
Mobility aid movement in allocated spaces: Passive restraints Mobility aid movement in allocated spaces: Passive restraints DOCX: 170 KB
Mobility aid movement in allocated spaces: Passive restraints PDF: 750 KB
Mobility aid movement in allocated spaces: Passive restraints Survey link
Mobility aid movement in allocated spaces: Active restraints Mobility aid movement in allocated spaces: Active restraints DOCX: 160 KB
Mobility aid movement in allocated spaces: Active restraints PDF: 750 KB
Mobility aid movement in allocated spaces: Active restraints Survey link
Appropriate seats on booked services Appropriate seats on booked services DOCX: 149 KB
Appropriate seats on booked services PDF: 696 KB
Appropriate seats on booked services Survey link
Conveyance dwell times at stops Conveyance dwell times at stops DOCX: 142 KB
Conveyance dwell times at stops PDF: 577 KB
Conveyance dwell times at stops Survey link
Stairs on trains Stairs on trains DOCX: 170 KB
Stairs on trains PDF: 750 KB
Stairs on trains Survey link
Stairs on ferries Stairs on ferries DOCX: 170 KB
Stairs on ferries PDF: 750 KB
Stairs on ferries Survey link
Stairs on buses Stairs on buses DOCX: 170 KB
Stairs on buses PDF: 750 KB
Stairs on buses Survey link
Doorway contrast and height Doorway contrast and height DOCX: 166 KB
Doorway contrast and height PDF: 699 KB
Doorway contrast and height Survey link
Implementation approach Implementation approach DOCX: 150 KB
Implementation approach PDF: 592 KB
Implementation approach Survey link

The Department has sought to ensure documents provided are accessible. Should a document not meet a reader's accessibly needs, please contact us at DisabilityTransport@infrastructure.gov.au.