Family Assistance Code


The Code for the Preparation of Airline Family Assistance Plans has been drawn up in consultation with the civil aviation industry and response agencies.

The code sets out Australia's minimum standards with regard to airlines operating to, from, and within Australia in rendering assistance through their Family Assistance Plan to victims, and the families of victims, in the event of a major civil aircraft accident involving loss of life, and serious injury.

Adoption of the Code is voluntary, not mandatory, however the Department of Infrastructure and Regional Development advocates its use by airlines.

The introduction of mandatory compliance will be considered in the event that voluntary adoption proves ineffective.

To see the Code in detail, please select the component of interest from the links above. Alternately, download the Code below.