The National Broadband Network (NBN) regulatory framework was set up with 2 Acts:
- National Broadband Network Companies Act 2011
- Telecommunications Legislation Amendment (National Broadband Network Measures—Access Arrangements) Act 2011
NBN Co Limited (NBN Co) is a wholesale-only broadband company. NBN Co sells its services to retail phone and internet service providers. It must be open, transparent and fair in this, under the supervision of the Australian Competition and Consumer Commission (ACCC).
Built and fully operational declaration
On 11 December 2020 following consideration of a report provided by NBN Co, the former minister for communications, cyber safety and the arts, the Hon Paul Fletcher MP, declared that the NBN should be treated as built and fully operational.
Open and fair access
NBN Co sells wholesale access to its network to retail service providers. The way it does this is subject to the Competition and Consumer Act 2010:
- NBN Co can't discriminate against its potential customers if they are creditworthy and they comply with NBN Co's terms and conditions.
- The ACCC has oversight of NBN Co's services
- NBN Co must publish the services it offers. Any differences must be given to the ACCC to publish on its website.
Find out more
- NBN Co's Special Access Undertaking
- NBN Co: Wholesale Broadband Agreement
- Register of NBN Access Agreement Statements
Freedom of information
NBN Co is subject to the Freedom of information Act 1982, other than for its commercial activities.