The online Regional Tech Hub is an independent service to help regional, rural and remote Australians get connected, stay connected, and make the most of new technologies. It comprises a website, a phone call-back service and online chat function as well as social media.
The Regional Tech Hub is a new, unique and free service, delivered by the National Farmers' Federation in partnership with the Australian Communications Consumer Action Network. It is an Australian Government initiative.
The Regional Tech Hub is designed to help people outside of urban centres get connected. It will help in finding the service that is right for individuals, families and business, regardless of where people live covering technologies such as fixed wireless, satellite and fixed line internet services.
The Regional Tech Hub's team of experts will help troubleshoot common connectivity problems—so people can get connected and stay connected and get on with their lives.
The Regional Tech Hub is part of the Government's $220 million Stronger Regional Digital Connectivity Package, which was announced in March 2019 in response to the 2018 Regional Telecommunications Review.
The Review found that consumers in regional communities often lack knowledge of how to use different technologies, and how to trouble-shoot issues, and recommended the development of an online technology hub to provide independent and factual information on digital choices to people in regional areas.