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Coronavirus (COVID-19) updates from the Australian Government

Reform of the Disability Standards for Accessible Public Transport 2002 (Transport Standards)

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The Department of Infrastructure, Transport, Regional Development and Communications and the Queensland Department of Transport and Main Roads are leading a process to reform the Transport Standards to ensure they remain efficient and effective, are fit for purpose and meet the current needs of Australian society.

The reform process is split into two stages. Stage 1 identified 16 areas of reform, as well as amendments to references of the Australian Standards, based on consultation with the disability community, governments and the public transport industry.

Infrastructure and Transport Ministers confirmed the first tranche of 16 reform areas on 11 February 2022.
The Decision Regulation Impact Statement for Stage 1 Reforms is available below:

  • Reforms for the Disability Standards of Accessible Public Transport: Stage 1 Decision Regulation Impact Statement DOCX: 955 KB PDF: 4017 KB

Given the substantial number of reforms contained in the second tranche, as well as needing to finalise implementation and compliance details for all of the reforms, Ministers agreed to extend the timeframe for the project by six months to May 2023 to allow thorough consultation with the disability sector and public transport operators.

For more information about Stage 1 of the reform process, see the Stage 1 Reform page.

Have your say on Stage 2

Stage 2 of the reform process has identified 54 areas of reform to the Transport Standards across 13 thematic areas. A Consultation Regulation Impact Statement for the Stage 2will be released in early 2022.

The Department will seek public feedback on whether the proposed reform options will improve public transport accessibility for people with disability and enhance the public transport experience for all Australians.

For more information on the second stage, see the Stage 2 Reform page.

Project Updates

Harmonisation with the Premises Standards

The Disability (Access to Premises – Buildings) Standards 2010 (Premises Standards), which provide accessibility requirements for public buildings, including public transport premises, have many intersections with the Transport Standards.

The Department continues to work closely with the Department of Industry, Science, Energy and Resources, who administer the Premises Standards, to ensure consistency and alignment of requirements across both Standards. The reform project has provided the opportunity to further harmonise and simplify the requirements of the Transport and Premises Standards.

For information about the harmonisation process to date refer to DOCX: 164 KB PDF: 551 KB.


The second review of the Transport Standards found they may not be meeting the current and future needs of people with disability or provide sufficient flexibility or guidance to providers and operators in their efforts to fulfil their obligations under the Disability Discrimination Act 1992. The modernisation of the Transport Standards led by National Accessible Public Transport Advisory Committee (NAPTAC) has been ongoing since 2015. This initial approach was segmented and focused on industry perspectives for amendments to the existing prescriptive framework. The new reform approach will learn from that modernisation process and re-purpose the work in line with a broader reform strategy to ensure that removing discrimination against people with disability is the central focus and the full spectrum of solutions for reform can be considered.

At the former Transport and Infrastructure Council meeting on 2 August 2019, Ministers endorsed a forward work program for reforms to the Transport Standards. The Queensland and Australian Governments are working together to progress reforms through the National Accessible Transport Taskforce and National Accessible Transport Steering Committee. Initial amendments are expected to be ready in late 2021, with legislative amendments for an extensively revised version of the Transport Standards expected to be finalised by 2023. The National Accessible Transport Taskforce will provide regular online updates as the reforms progress. In 2020, the Australian Government delivered improved guidance on how to use existing equivalent access provisions in the Transport Standards.

Guiding principles for the reform

For the first time since the Transport Standards were developed in 2002, Ministers endorsed principles to guide the reform process. This will ensure all jurisdictions and the Australian Government are working together to achieve common goals as the legislation is updated. The principles place people with disability front and centre of the new reform process, recognising that access to public transport is a right for people with disability and is not just about being compliant with standards but about providing an ongoing service for people with disability.

The four guiding principles for the reforms are:

  1. People with disability have a right to access public transport
    The Disability Standards for Accessible Public Transport pursue the removal of discrimination against people with disability first and foremost. The reform process pursued must place people with disability at the centre of their consideration.
  2. Accessibility is a service, not an exercise in compliance
    An accessible public transport network anticipates and responds to the varying needs of its customers with disability. This requires thinking beyond compliance with minimum standards and toward a focus on accessibility as a service. The reform process should be open to engaging with opportunities to develop best practice, rather than minimum prescriptive standards.
  3. Solutions should meet the service needs of all stakeholders and be developed through co design
    The new approach should learn from the past modernisation process which primarily focussed on the current individual standards and how they can be amended. This limited the range of solutions to those that fit within the existing framework. The new approach should be open to considering performance-based standards and/or functional outcomes; jurisdictional and modal specific standards; prescriptive standards; or other innovative solutions.
  4. Reforms should strive for certainty
    Certainty, both legal and in relation to service provision, is important for all stakeholders. However, transport operators and providers who take only a minimum standard interpretation of the Transport Standards in fact face greater risk of failing to meet the objectives of accessible public transport. This is because minimum standards do not always achieve the best functional outcomes for people with disability and can result in an unintended discriminatory outcome.

Governance arrangements for the reform

The National Accessible Transport Steering Committee (Steering Committee) oversees the reform at high level and ensures a national perspective is provided to the work. This acknowledges that the Disability Discrimination Act 1992 and its accompanying disability standards, as maintained by the Australian Government, are the primary legal force for the elimination of disability discrimination.

The Steering Committee is comprised of senior officials from the Attorney General's Department, the Australian Human Rights Commission, Queensland, New South Wales and South Australia governments and is chaired by the Department. The Steering Committee reports to the Infrastructure and Transport Senior Officials" Committee and provides oversight and direction to the National Accessible Transport Taskforce (the Taskforce).

The Taskforce, chaired by Queensland, is comprised of representatives from the disability community, the public transport industry, technical subject matter experts and governments. This recognises that state, territory and local governments have expertise and close relationships with people with disability and industry.