Peri-Urban Mobile Program Round 2 – Project Noticeboard

Take a look at our project noticeboard to find out if there are potential mobile coverage, reception and quality of service improvement projects you may wish to develop into a project application for Round 2 of Peri-Urban Mobile Program (PUMP).

Organisation: Bayview Gardens Retirement Village - Residents Committee

Location: Bayview NSW 2104

Project description:

Our Village has 310 independent living Residents. We have difficulties with mobile phone coverage. Vodafone can be used through out the Village although at times the signal is week. Telstra and Optus only cover part of the Village which is an issue when a Resident moves to an area where they loose the signal. As we are all elderly and we rely on our mobile phone to maintain contact with family and friends and in an emergency we need better coverage.

Contact name: Geoff McBeath
email: sgmb41@gmail.com
phone: +61299993804

Organisation: Mr Julian Leeser MP - Member for Berowra

State: NSW

Project description:

Mobile Reception is a major problem in the key suburbs of Kenthurst, Arcadia, Annangrove, Dural, Galston & Middle Dural. These suburbs have black spots and households with reception service and quality problems. Further information can be provided on request which details key streets in these suburbs and specific issues.

Community organisations including the Hills Shire Council, Hornsby council, Hornsby Ku-Ring-Gai RFS and The Hills RFS all support projects to improve mobile reception.

The Berowra electorate invites all organisations to get in contact and will connect expressions of interest with key community stakeholders who support these projects.

Contact name: David Mitchell
email: julian.leeser.mp@aph.gov.au
phone: 0299801822

Organisation: Coasters Retreat Association Inc.

State: NSW
Location: Pittwater Western Foreshore - Coasters Retreat/ Great Mackerel Beach/ The Basin Camping Ground

Project description:

Mobile blackspots are a critical issue for the Pittwater Western Foreshore communities of Coasters Retreat, Great Mackerel Beach and The Basin.

Contact name: Denis Pontin
email: denis@rmp.com.au

Organisation: Mackellar Electorate – Dr Sophie Scamps

State: NSW
Location: Pittwater Western and Eastern communities, Bayview, Scotland Island, Church Point, Cottage Point, Terrey Hills, Duffy's Forest.

Project description:

The suburbs and communities that frame Pittwater do not have adequate mobile coverage with intermittent phone service and connectivity issues. Reliable mobile phone service is critical as these vulnerable communities are accessed by one road (in/out) with boat access only, may border a national park or live in aged care or retirement communities.

Supporting this project is Northern Beaches Council, emergency services covering several Rural Fire Service locations, Broken Bay Marine Rescue and the NP&WS.

The impacted parties have been invited to register a proposal including a number of Mackellar's Residents’ Association and Retirement Villages.

Contact name: Carmen Meehan
email: carmen.meehan@aph.gov.au

Organisation: Mackerel Beach Association Inc.

State: NSW
Location: Pittwater Western Foreshore - Great Mackerel Beach & Coasters Retreat.

Project description:

Our location is accessible by water only, and the existing lack of mobile phone coverage is debilitating to our way of life in every respect. Emergency calls, medical events & everyday communications at Great Mackerel Beach should be a community necessity in today’s world. Working from home, internet availability, and entertainment services should also exist for residents and visitors, as they do elsewhere in NSW. To think that we are 32 kilometres from Sydney CBD, and all of the above are denied to us due to lack of mobile coverage appears absurd. Please address this issue as soon as possible.

Contact name: Mark Koczanowski
email: markkoczanowski@gmail.com

Organisation: Medlow Bath Residents' Association

State: NSW
Location: Medlow Bath, NSW

Project description:

The Medlow Bath Residents' Association has surveyed residents in Medlow Bath, NSW about their experiences with mobile coverage. The responses received revealed that mobile coverage in Medlow Bath is consistently unreliable with Wi-Fi reception and only 1 to 2 bars of only 3G service. Calls drop off with regularity regardless of weather conditions. The issues and limitations of mobile coverage are not limited to the house. Whether walking on any streets of high or low elevation, being in the park, waiting on the train platform, dining at PotBelly or the Hydro, mobile coverage and data usage is poor all over.

Contact name: Warwick Smith
email: warwick.smith@allianz.com.au
phone: 0432 902 136

Organisation: Northern Beaches Council

State: NSW
Location: Pittwater's western foreshore, Coasters Retreat, Great Mackerel Beach, Akuna Bay, The Basin, Scotland Island, Cottage Point, Duffys Forest, Terrey Hills, Church Point and Bayview

Project description:

Mobile phone reception availability & reliability are key concerns for residents in peri-urban localities with the Northern Beaches LGA. Whilst close to Sydney, communities in the north of the LGA are particularly susceptible to mobile reception challenges & require improvements for amenity & public safety purposes. The proximity of these areas to Sydney means they are also frequented by tourists & recreational users visiting the adjoining national parks & waterways. Technology investment in these localities would provide support for residents, as well as agencies & emergency service providers which depend upon mobile coverage.

Contact name: Andrew Johnston
email: andrew.johnston@northernbeaches.nsw.gov.au
phone: 8495 5426

Organisation: NPWS

State: NSW
Location: Ku-ring-gai Chase National Park

Project description:

Provision of telco solutions which increase visitor safety and enjoyment of significant precincts within the Ku-ring-gai Chase NP and support the community proximate to our National Parks. Where: The Basin (including Campground), West Head precinct, Illawong Bay, Bobbin Head and Apple Tree Bay. Mobile reception is extremely limited and weather/providers variable across these locations which are remote yet high use, and all of which are proximate to significant bodies of water, the limited mobile reception increases risks to visitor safety and can impact emergency response times. Mobile reception improvements are vital. 

Contact name: Matthew Ford
email: accesspasses.gsb@environment.nsw.gov.au
phone: 0298956441
link: https://www.nationalparks.nsw.gov.au/

Organisation: Duffys Forest Residents Association

State: NSW
Location: Duffys Forest / Terrey Hills

Project description:

Telstra mobile phone coverage is intermittent or non existent even on the ridges. We are surrounded by National Park and in fire prone areas or Flame zones with only one ingress and egress road. There is a concentration of horse agistment and activities within the Rural Residential area. There are also 5 schools in the area. The area needs strong and consistent coverage. Good coverage is also important for The Duffys Forest Rural Fire Brigade. There have been reports of coverage dropping out at the Brigade building. Often the reception on 4G is only one bar or reverts to 3G as well as dropping out entirely at various locations.

Contact name: Richard Smallwood
email: richardsmallwood311@gmail.com
phone: 0418491441

Organisation: NSW Rural Fire Service (RFS)

State: NSW
Location: Terrey Hills

Project description:

RFS provides alerts and warnings via telecommunications infrastructure to residents and visitors in fire affected locations. Poor mobile coverage impacts the ability for community members to contact 000 and first responders to notify or provide further detail to incidents, remain informed via contemporary news or social media channels, receive critical alerts, and the RFS’s ability to notify / activate our members of hazards where they are required to respond. Focus areas include Scotland Island, Coasters Retreat, Elvina Bay, Lovett Bay, The Basin and Great Mackerel Beach. 

Contact name: Guy Baddock
email: guy.baddock@rfs.nsw.gov.au
phone: 9450 3000

Organisation: The Hills Shire Council

State: NSW
Location: North Kellyville, Rouse Hill, Beaumont Hills, Box Hill, Nelson, Gables

Project description:

Mobile phone reception and data access are critical for residents, business owners and emergency services residing in or operating within these areas of the Mitchell electorate. The suburbs include a number of developing residential and light industrial areas located on the urban fringe of The Hills Shire where restrictions on access to these services is having a significant impact on new residents and businesses moving into these areas. It is also impacting on the ability of emergency services to respond to incidents in a timely manner and to coordinate their activities.

Contact name: Michael Lathlean
email: mlathlean@thehills.nsw.gov.au
phone: 02 9843 0205

Organisation: Henry Pike MP - Member for Bowman

State: QLD
Location: Southern Moreton Bay Islands, North Stradbroke Island, Redland Bay, Coochiemudlo Island, Western Victoria Point, Thornlands, Capalaba, Sheldon, Mount Cotton

Project description:

Poor mobile phone reception is a significant inconvenience and safety risk for those living in the Redlands. This is not just an issue in the far reaches of our bay islands, it is also experienced in many pockets of our mainland suburbs. Recently, I have been seeking the help of Redlanders to develop a map of local mobile reception strength through an extensive survey. Many of the areas of concern are within the PUMP Round 2 areas of eligibility. I invite interested parties to contact my office to access the data which outlines the extent of the problem.

Contact name: Henry Pike MP
email: henry.pike.mp@aph.gov.au
phone: 07 3821 0155
link: www.henrypike.com.au/mobile_coverage

Organisation: Invermay and District Progress Association Inc

State: VIC
Location: Invermay

Project description:

Mobile phone coverage in the Invermay district is poor with zero mobile service surrounding the Swinglers Rd / Banksia St intersection and marginal service from Banksia St towards Northern Invermay.

Invermay is a Rural Residential area of 900 residents located between the Western Fwy and the Creswick Regional Park. The Creswick Regional Park provides a very high Fire risk to the Invermay community and greater Ballarat. In an emergency Swinglers Rd is the major thoroughfare for residents and emergency services to escape/access the area.

Reliable communication through this district is imperative and currently falls short.

Contact name: Ross Irving
email: r3irving@gmail.com

Organisation: Senator Linda White - Senator for Victoria

State: VIC
Location: Emerald Secondary College and surrounding areas

Project description:

Mobile telecommunication blackspots are a critical issue for Emerald Secondary College and surrounding areas.

Large areas of the College campus have very poor or no coverage.

In emergencies, staff and students have been unable to reliably reach emergency services. The school’s category two fire classification and long history of severe bushfires and flash flooding make the situation serious.

The community has long been calling for more reliable telecommunication infrastructure in Emerald.

It is imperative that students, staff, and families can trust that they will be able to call for help if they need to

Contact name: Amit Aalok
email: senator.white@aph.gov.au

Organisation: Ms Cassandra Fernando MP – Member for Holt

State: VIC
Location: Clyde

Project description:

Residents in the rapidly growing suburb of Clyde in Holt suffer from poor mobile connectivity. A survey commissioned by my office returned harrowing results, with most respondents rating their coverage between 1-2 out of 10.

Most parts of the suburb are blackspots or have little reception, making constant reliance on the internet for basic communication a necessity. In emergencies, residents are unfortunately required to run to specific spots which have better mobile connectivity to call 000.

The electorate of Holt invites organisations to get in contact and will connect expressions of interest with key community stakeholders who support these projects.

Contact name: Amo Chakravarthy
email: cassandra.fernando.mp@aph.gov.au
phone: 03 8790 0556

Organisation: Somerville Business Group Inc.

State: VIC
Location: Somerville Business Group Inc.

Project description:

Mobile phone reception is extremely poor in the south eastern section of Somerville. This extends south of Eramosa Road East and east of Jones Road, down to Westernport Bay. At times reception drops back to 3G from one or two bars of 4G. There is a map available of the people affected by the poor reception, put together by a local resident EC and we have had continuous dialogue with our local Federal Member Zoe McKenzie. The population of Somerville in the last census was 18,522 with 5,279 families and 7,400 private dwellings. There is also a large industrial area and in total 1,638 people working from home. Internet banking is problematic.

Contact name: David Livingstone
email: somervillebusinessgroup@gmail.com
phone: 0409169492
link: Somerville Business Group

Organisation: Rotary Club of Somerville Tyabb

State: VIC
Location: Somerville

Project description:

Mobile phone reception is extremely poor across Somerville from the north (F'ston Flinders Rd), east off Grant Rd and south to Western Port. Often reception drops back to 3 or 4G from one/two bars of 5G. Maps are available of people affected by poor reception, collated by local resident EC, and we know of ongoing dialogue with Federal Member, Zoe McKenzie. Somerville population in the last census was over 18,000 with 5,000+ families and 7,000+ private dwellings, a large (and growing) industrial area and over 1,600 home-based workers. With falling fixed line installations, Internet banking, Teams/ Zoom and streaming etc are highly problematic.

Contact name: Aled Roberts
email: aledroberts@bigpond.com
phone: 0409136005

Organisation: Kate Thwaites MP - Federal Member for Jagajaga

State: VIC
Location: Kangaroo Ground

Project description:

The peri-urban fringe of Jagajaga, which includes Henley Road, Wattle Glen Road, and Yarra Glen Road in Kangaroo Ground, Watsons Creek, and Christmas Hills, is confronted with crucial connectivity and infrastructure issues. Yarra Glen Road functions as a primary route accommodating substantial traffic flow, notably tourists exploring the Yarra Valley. Additionally, mobile coverage, especially 4G and 5G, remains inconsistent in the region, creating obstacles for routine communication and emergency services during car accidents and bushfires.

Contact name: Kate Thwaites MP
email: kate.thwaites.mp@aph.gov.au
phone: 03 9459 1411

Organisation: Shire of Mundaring

State: WA
Location: Parkerville

Project description:

The locality of Parkerville features extensive areas of poor mobile coverage, particularly along the Jane Brook valley. This is a locality classified as being of Extreme Bushfire Risk.

The mobile phone coverage issues are of concern to residents and also adversely affects communications for emergency services and other support agencies during bushfire events.

Contact name: Adrian Dyson
email: adriandyson@mundaring.wa.gov.au

Organisation: City of Cockburn

State: WA
Location: Treeby - Jandakot

Project description:

The locality of Treeby and Jandakot is undergoing rapid expansion. The WA State government decided the Jandakot-Treeby Planning Investigation Area will become an urban area in the future. This could create up to 12,000 new dwellings.

The recent development of new residential estates in the Treeby area created mobile network congestion resulting in reduced connectivity.

We invite interested parties to contact the City of Cockburn for detailed information.

Contact name: Daniel Newman
email: customer@cockburn.wa.gov.au