Norfolk Island Health and Residential Aged Care Service

The Norfolk Island Health and Residential Aged Care Service (NIHRACS) is a Multi-Purpose Service (MPS) that delivers safe, quality and person-centred healthcare to the Norfolk Island community and its visitors.

A range of services are offered by NIHRACS, including:

  • 24/7 Emergency Department
  • In patient and support services
  • GP Clinic
  • Dental Clinic
  • Allied Health
  • Residential Aged Care services
  • Home Care services in partnership with Care Norfolk

The Australian Government, through the Department of Infrastructure, Transport, Regional Development and Communication (DITDRC) provides the majority of funding to NIHRACS.

In an emergency please call 000 or visit NIHRACS immediately.

To make an appointment at the GP Clinic call (0011) 6723 24134

To make an appointment at the Dental Clinic call (0011) 6723 22910

NIHRACS Governance Advisory Council

The NIHRACS Governance Advisory Council (the Council) has been established to oversee the management and operation of the health and aged care service and to ensure the needs and requirements of the Norfolk Island community are being met.

The Council’s primary role will be to provide advice and guidance on the effective delivery of high quality health services for the Norfolk Island community to the Australian Government, and to ensure that Norfolk Island residents are not disadvantaged by location or access issues.

The Council will support NIHRACS in meeting its financial and non-financial performance targets by:

  • promoting the proper use and management of public resources
  • engaging in discussion on risk management associated with delivery of health services
  • encouraging a community partnership approach to deliver high quality health services
  • advising NIHRACS on effective delivery of services that meet the NSQHS Standards
  • approving and monitoring the strategic policy framework for NIHRACS
  • providing advice and recommendations to DITRDC on proposed changes and improvements to clinical services and practices;
  • providing advice to DITRDC and, if requested, the Assistant Minister for Territories, on the financial and non-financial performance of NIHRACS; and
  • providing reports as required on Council activities, to DITRDC and, when relevant, the Assistant Minister for Territories, as agreed in the Council’s work program.

The Council has three members that are external to NIHRACS and DITRDC to provide clinical

NIHRACS Governance Advisory Council Members

  • First Assistant Secretary, Territories DITRDC (Chair)
  • Assistant Secretary, Norfolk Island Branch, DITRDC
  • State Government Partner Representative
  • NIHRACS Manager
  • Norfolk Island Community and Clinical Consultative Committee Representative
  • Dale Howe – external expert in allied health and community representative
  • David McCowan –external expert in clinical services and community representatives
  • Mary Kirk AM – external expert in health service administration