Australian Government guidance on the Optus data breach

Concerns and feedback about the ABC and SBS

The Australian Broadcasting Corporation (ABC) and Special Broadcasting Service (SBS) are independent from the Australian Government in their news and entertainment programs.

The Australian Parliament has guaranteed this independence so that the national broadcasters are free from political interference. Under this system, the ABC and SBS boards are responsible for overseeing their respective broadcaster’s programs and operations.

To ensure independent oversight in their television and radio broadcasts, the ABC and SBS are overseen by the Australian Communications and Media Authority (ACMA). The broadcasters are also accountable to Parliament through annual reports, corporate plans, government audits, and appearances before parliamentary committees.

How to raise your concerns or feedback with the ABC or SBS

If you have concerns about material you have seen on the ABC, you can submit a complaint on the ABC's e-form or by writing to:

Audience and Consumer Affairs
GPO Box 9994
In your capital city

If you have concerns about material you have seen on the SBS, you can email the SBS at formalcomplaints@sbs.com.au or by writing to the SBS Ombudsman at:

Special Broadcasting Service
Locked Bag 028
Crows Nest NSW 1585

If you are not happy with the ABC or SBS’s reply or have not received a response within 60 days, you can ask the ACMA to investigate your television or radio complaint by visiting its website.

Last updated: 5 April 2022