The Federal election was called on 10 April. As this website is hosted by the Department of Infrastructure, Transport, Regional Development and Communications, the site will only be updated with material in line with the Caretaker Conventions. Please note that the content of this site relates to the Australian Government’s existing policy.

Coronavirus (COVID-19) updates from the Australian Government

People with a disability, and those with a medical condition may have different needs to other Australians. We advise the government about helping people make the most of the phone services they want and need.

In Australia, this intention to provide equal access to services and equipment is backed up by discrimination and telecommunications legislation:

People can use Australia’s phone services in a way that best suits them. Options include using specialised phone equipment or the National Relay Service.