People with a disability, and those with a medical condition may have different communication needs to other Australians. We advise the government about helping people make the most of the communication services they want and need.

In Australia, this intention to provide equal access to services and equipment is backed up by discrimination and telecommunications legislation:

People can use communication services in a way that best suits them. Options include using specialised phone equipment.

The website provides information about communications options for people who are d/Deaf, hard of hearing and/or have speech communication difficulty. Access Hub also provides information about and access to the National Relay Service (NRS).