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Your home phone and the NBN

The National Broadband Network (NBN) is a major upgrade to Australia's national telecommunications infrastructure, and will deliver fast broadband to all Australian homes and businesses. In NBN fixed line areas, if you only use a landline telephone service without internet (known as a 'voice only' service), you need to move this service to the NBN.

Migration of lift phone services

It is the responsibility of building owners, managers and bodies corporate to ensure lift phone services are operational and comply with relevant regulations. Lift phone services are safety critical whose non-operation in an emergency situation would pose a serious risk to public safety.

Migration of monitored fire alarm services

It is the responsibility of building owners, managers and bodies corporate to ensure monitored fire alarm services are operational and comply with relevant regulations. Fire alarm services are safety critical whose non-operation in an emergency situation would pose a serious risk to public safety.

Getting ready to connect to the NBN

Your current telephone and internet services will not be switched to the NBN automatically. Read about what steps you need to take to prepare for your switch to the NBN.