Connecting to the NBN

Once you've selected your preferred provider for services over the NBN and signed up for a plan that suits your needs, your provider will work with NBN Co Ltd on your behalf to arrange the installation of your service. Read more about what to expect when connecting your home to the NBN.

Getting assistance with your NBN service

If you have a concern or complaint about the installation, connection, repair or operation of your internet or phone services provided over the NBN, you should contact your service provider. Read more about how to get assistance with your NBN service.

Medical alarms, autodiallers and emergency buttons

Medical alarms, autodiallers and emergency buttons that use a fixed line connection need to be migrated to the National Broadband Network, or an alternative operating platform, before your existing service is disconnected.

Power outages and the NBN

Equipment connected over the National Broadband Network will not work during a power outage. Read about how to plan for power outages and emergencies.

Grant reporting—Arts Division—1 July 2016 to 30 June 2017

A grant is a conditional transfer of resources from the Australian Government to a recipient for a specified purpose. Grants are directed at assisting recipients to achieve their own goals whilst also supporting Australian Government policy objectives. This list was last updated on 8 November 2018.

Communications policy objectives for the allocation of the 850 and 900 MHz bands

The object of the Radiocommunications Act 1992 provides for the management of the radiofrequency spectrum in order to, amongst other objectives, “maximise, by ensuring the efficient allocation and use of the spectrum, the overall public benefit derived from using the radiofrequency spectrum”, and

Affordability of communications services for low income households

In 2017, the Bureau of Communications and Arts Research found that the affordability of communications services in Australia had improved overall. In general, consumers were getting better value as prices stayed the same or fell, while product inclusions (such as data) increased.

Affordability of communications services for low income households

In 2017, the Bureau of Communications and Arts Research found that the affordability of communications services in Australia had improved overall. In general, consumers were getting better value as prices stayed the same or fell, while product inclusions (such as data) increased.

ndian Ocean Territories Health Service Community Advisory Committee

  Indian Ocean Territories Health Service Community Advisory Committee Terms of Reference March 2020 to December 2021  Indian Ocean Territories Health Service Community Advisory Committee Request for Expressions of Interest January 2020 

The Christmas Island Mine-site to Forest Rehabilitation (CIMFR) program

The Christmas Island Mine-site to Forest Rehabilitation (CIMFR) program conducts ecological restoration works on identified phosphate minefields relinquished by the mining company, Phosphate Resources Limited (PRL) on Christmas Island. In October 2019, th