First Nations Digital Inclusion

The Australian Government is committed to achieving Target 17 of the National Agreement on Closing the Gap, which aims for equal levels of digital inclusion for Aboriginal and Torres Strait Islander people by 2026. This Target underpins Outcome 17, which focuses on First Nations Australians accessing information and services needed to make informed choices about their lives and communities.

Closing the gap in digital inclusion is critical to supporting First Nations people and communities to:

  • access essential online services such as telehealth, Centrelink and online learning; and
  • fully participate in and enjoy the economic and social opportunities that come with using digital technologies.

The work underpinning Target 17 recognises that improving digital inclusion for First Nations people is an important enabler for broader social and economic benefits, including access to services and transforming the delivery of Government services consistent with Priority Reform Three in the National Agreement on Closing the Gap.

The First Nations Digital Inclusion Advisory Group (Advisory Group) initial report was released in October 2023. The initial report provided advice and options to support improved digital inclusion for First Nations people. The Advisory Group also launched its First Nations Digital Inclusion Roadmap on 10 December 2024.

Based on the recommendations in the initial report, the Australian Government committed $68 million (GST exclusive) in the 2024–25 Budget on measures to support First Nations digital inclusion:

  • free Community Wi-Fi in remote communities through an open competitive program
  • the First Nations Digital Support Hub
  • a network of digital mentors
  • improving the national collection of data on First Nations digital inclusion.

This funding includes $20 million (GST exclusive) which was announced in February 2024 to provide free community Wi-Fi services to 23 First Nations remote communities in partnership with NBN Co.

Community Wi-Fi programs

NBN Co Free Community Wi-Fi (Round 1)

Since the Prime Minister's announcement in February 2024, 23 remote First Nations communities have been identified to receive NBN Co free community Wi-Fi connectivity. The identification of communities was based on consultation with the Advisory Group, National Indigenous Australians Agency (NIAA), Department of Social Services (DSS), state and territory governments as well as local community representatives. Wi-Fi services in all 23 communities have now been  activated.

First Nations Community Wi-Fi Program (Round 2)

Under the program, the Government is providing a further $20 million (GST exclusive) to roll out free community Wi-Fi solutions to additional remote and very remote First Nations communities. This funding will be awarded to suitable applicants through an open competitive grant process and will target communities with poor levels of connectivity and digital inclusion to provide them with sustainable, place-based solutions, that meets community needs.

The grant opportunity for the First Nations Community Wi-Fi Program closed for applications on 22 May 2025.

Applications have now been assessed, with the Minister for Communications, the Hon Anika Wells announcing that an additional 52 communities will receive free community Wi-Fi under this program. Successful applicant(s) and communities will be announced following the execution of grant agreements.

Project Noticeboard (now closed)

A First Nations Project Noticeboard for the program was established for First Nations communities, local, state and territory governments, and Aboriginal Community-Controlled Organisations (ACCOs) to identify potential projects or locations which would benefit from free community Wi-Fi.

The Noticeboard closed on 21 March 2025, to allow eligible applicants time to consider the submissions and to engage with state and territory governments, and communities, on the development of proposals.

It is important to note that posting on the Project Noticeboard does not guarantee that an application for a project listed on the Noticeboard will be submitted, or that funding will be allocated to the proposed project or location. However, it can help communities advise eligible applicants of the opportunities for place-based, needs-based solutions in remote Australia, and demonstrate support for new proposals. You can view the Noticeboard submissions at First Nations Project Noticeboard.

First Nations Digital Support Hub and Network of Digital Mentors

The First Nations Digital Support Hub will support digital ability and connectivity literacy for First Nations people and communities, helping to develop the skills to be online safely and effectively, and to understand which connectivity option is best. It will provide this support through online materials and resources, and a national telephone support line. The Digital Support Hub has received funding of $4 million (GST exclusive) over two years from 2024–25.

The First Nations Digital Support Hub will be delivered in conjunction with a network of digital mentors. The network of digital mentors has received funding of $18 million (GST exclusive) over three years from 2024–25 ($9 million funded by NIAA).

The network of digital mentors will train mentors within participating remote communities to assist community members to connect online, increase awareness of risks (such as scams), develop digital skills, participate in the digital economy and access online services such as through MyGov and Digital ID.

The grant opportunity for the First Nations Digital Support Hub and Network of Digital Mentors Programs closed for applications on 13 March 2025.

Applications are currently undergoing assessment and the successful applicant(s) will be announced in due course.

Improving the national collection of data on First Nations digital inclusion

This measure provides $6 million (GST exclusive) over three years, from 2024–25, to RMIT University, to increase the scope and sample size of the Australian Digital Inclusion Index (ADII) on First Nations Australians.

This funding will improve the national collection of data on First Nations digital inclusion by expanding the scope and sample size of the ADII to:

  • build on current levels of data collection, including a more robust urban and regional sample;
  • create an Index of First Nations digital inclusion to provide a more robust measure of the national digital inclusion gap; and
  • assist in developing a better understanding of our current state and progress towards Closing the Gap Target 17.

On 12 November 2025, RMIT released the first report, Counting on Connectivity: Measuring Digital Inclusions for First Nations Australians along with the launch of a new First Nations Digital Inclusion dashboard. The Minister for Communications made the announcement in her media release—New developments to narrow digital gap for First Nations Australians.

The dashboard will enable First Nations organisations and communities to explore the data in ways that suit their own needs and priorities, while ensuring greater transparency and accountability in progress towards Target 17 of the National Agreement on Closing the Gap.

For more information on the Measuring Digital Inclusion for First Nations Australians project visit the ADM+S Centre website or check out the video from First Nations Principal Research Fellow Associate Professor Heron Loban as she introduces 'Measuring Digital Inclusion for First Nations Australians'.

Acknowledgement/credits

Speakers: Assoc Prof Heron Loban, First Nations Principal Research Fellow, RMIT University, Assoc Prof Daniel Featherstone, Principal Research Fellow, RMIT University.

Production: Natalie Campbell, Leah Hawkins.

For updates, you can also follow the project on Facebook and LinkedIn.