The National Broadband Network (NBN) is Australia's national wholesale open-access data network.

NBN Co Limited (NBN Co) was established in 2009 as a Government Business Enterprise (GBE) and is a fully owned Commonwealth company. NBN Co has responsible for building and operating the NBN, to lift Australia's digital capability by delivering reliable, fast, resilient and secure broadband access.

NBN Co must fulfil the objectives set out by the Minister for Communications and Minister for Finance, in accordance with the government's Statement of Expectations (SoE).

Further Information can be found on the NBN Co website.

Getting ready to connect to the NBN

What you need to know to prepare for connecting to the NBN.

Connecting to the NBN

What you need to do to connect to the NBN.

Getting assistance with your NBN service

How to get assistance with your NBN service.

Connecting your business to the NBN

Switching to the NBN is not automatic. You generally have 18 months from when your area is ‘ready for service’ to switch your business to the NBN, before your old internet and phone services are disconnected.

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NBN legislative framework

Legislation for the NBN sets out the basis for the rollout, makes it easier to develop industry standards and codes, and set outs a process for the possible sale of NBN Co.

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NBN policy information

Information on policy, frameworks and related reviews.

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Migration Assurance Framework

Sets out roles and responsibilities of industry for transitioning customers to the NBN.

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Fire alarm and lift phone migration

Frequently asked questions about the migration of monitored fire alarms and lift phones.

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NBN consumer experience

New measures have been announced to provide consumers with more information and extra protections as they choose an internet plan and transition to the NBN.

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Getting ready to connect to the NBN

What you need to know to prepare for connecting to the NBN.

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Connecting to the NBN

What you need to do to connect to the NBN.

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Getting assistance with your NBN service

How to get assistance with your NBN service.

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NBN frequently asked questions

Information to assist you to get an NBN service.

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School Student Broadband Initiative (SSBI)

To boost education opportunities and narrow the digital divide, the Australian Government will provide up to 30,000 eligible families with no internet at home free NBN for 12 months.

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Policies

Certain types of developments may be exempt from the requirements to install fibre-ready pit and pipe under Part 20A of the Telecommunications Act 1997.
The ACCC has declared a layer 2-bitstream service. This service is called the local bitstream access service (LBAS). The ACCC declared the LBAS in February 2012, and subsequently made a final access determination for the LBAS declaration.
Before You Dig is Australia’s free referral service for information on the location of underground infrastructure.
Illegal and offensive online content is regulated through the Online Content Scheme under Schedule 5 and 7 of the Broadcasting Services Act 1992 through a complaints-based mechanism.