RVS guides and resources

ROVER guide: How to report a safety or non-compliance issue for a road vehicle component

This guide explains how to complete and submit a vehicle safety or non-compliance report of a potential safety issue or alleged non-compliance with the Road Vehicle Standards legislation for a road vehicle component.

ROVER guide: How to report a safety or non-compliance issue for a road vehicle

This guide explains how to complete and submit a vehicle safety or non-compliance report of a potential safety issue or alleged non-compliance with the Road Vehicle Standards legislation for a road vehicle.

ROVER guide: How to upload a VIN list when submitting a recall

This guide gives step-by-step instructions, including accompanying screen shots, showing how to upload a vehicle identification number (VIN) list when submitting a recall in ROVER. Latest version

ROVER guide: How to download an advisory notice

This guide explains how to download or print an advisory notice that a thing is not a road vehicle from ROVER.

ROVER guide: How to apply to become a RAW

ROVER is the department’s online system that manages all Road Vehicle Standards legislation applications and approvals. If you do not already have a ROVER account you will need to create one.

ROVER guide: How to request a variation to an approved Model Report

This user guide shows you the steps to follow in ROVER to request a variation of a Model Report approval and/or the content of the approved Model Report itself.

ROVER guide: How to upload multiple recall reports using the bulk report template

This guide provides step-by-step instructions, including accompanying screen shots, on how to bulk upload multiple recall reports in ROVER

ROVER guide: How to download Register of Approved Vehicles entries

This guide supports internal organisation reconciliation processes by allowing details of RAV batch entries to be downloaded. It also allows you to see which of your vehicles have been entered on the RAV.

ROVER template: Unique identification numbers under recall

Use this template for components or vehicles that do not have a 17 character VIN. Once you have added the unique identifying numbers under recall into this template, select the 'Save as CSV' button, then upload the .csv file to ROVER.

ROVER template: VINs under recall

Use this template if all affected vehicles have a standard 17 character VIN. Once you have added the VINs of vehicles under recall into this template, select the 'Save as CSV' button, then upload the .csv file to ROVER.