Coronavirus (COVID-19) updates from the Australian Government

2021 Regional Telecommunications Review

An independent committee is conducting a review of regional telecommunications issues and wants to hear from you about your experiences.

Why we want your input

The Committee wants to hear your views on regional telecommunication issues, including your experience with getting connected and making the most of your connection. Your feedback will be important in setting the Government’s regional telecommunications policy agenda over the coming years.

How you can voice your opinion

You can have your say by reading the Issues Paper and providing a comment or submission by 30 September 2021. You can submit your response to the Issues Paper below or email the Committee Secretariat at

What will be the outcome of this consultation?

The Committee is required to report to Government on the adequacy of telecommunications services in regional, rural and remote Australia. Your submission will help the Committee to understand the issues of concern in regional Australia and to develop recommendations in the report to address these issues.

The Issue

The Regional Telecommunications Review (the Review) is an opportunity for people living and working in regional, rural and remote areas of Australia to share their views and experiences using telecommunications services in their area.

Every three years the Regional Telecommunications Independent Review Committee (the Committee) is appointed to conduct the review. Committee reports are important in setting the regional communications policy agenda in the following years.

The 2021 Committee was appointed on 1 June 2021. The Review will be held from June to December. The five members appointed to the Committee are the Hon Luke Hartsuyker (Chair), Ms Sue Middleton, Ms Kristy Sparrow, Professor Hugh Bradlow and Mr Michael Cosgrave.

The Review will examine the adequacy of telecommunications services in regional, rural and remote Australia. It will also consider particular issues identified in the Terms of Reference, including the impact of Government policies and programs, insights from COVID-19, emerging technologies, service reliability, regional development, and improving coordination between tiers of government.

The Committee has been asked to deliver its report to the Australian Government by 31 December 2021 or earlier. The Committee may make recommendations to the Government, on which it must respond.

Visit the Committee's website for more information about the review and the consultation process, and how to get involved in a public consultation session near you.

Relevant Documentation

Regional Telecommunications Review 2021—Issues paper

Published 14th Jul 2021

Download PDF (690.92 KB) Download DOC (271.4 KB)

A Regional Telecommunications Independent Review Committee (the Committee) is established every three years under Part 9B of the Telecommunications (Consumer Protection and Service Standards) Act 1999 to conduct a review into telecommunications services in regional, rural and remote parts of Australia.


06 Jul 2021 09:00 AEST - 30 Sep 2021 17:00 AEST
days remaining 2 of 86

We invite you to to tell us your views on this topic.

Please include:

  • contact name
  • organisation name, if applicable
  • contact details, including telephone number, postal and email addresses
  • confirmation whether or not your submission can be made public—published—or kept confidential.

All submissions to be made public need to meet the Digital Service Standard for accessibility. Any submission that does not meet this standard may be modified before being made public.

If your submission is to be made public, please ensure you do not include any personal information that you don't want to be published.

If your submission is confidential, please ensure each page of the submission is marked as confidential.

Please click on the 'Have your say now' button below to upload your submission.

* denotes a required field.
Step 1: Your submission
The Published name below will appear with your submission on our website. This can be your name or an organisation name. You can also choose to remain anonymous or keep both your name and submission private.
Remain Anonymous
Remain Anonymous *
Please select if you prefer your submission to remain anonymous. This means your submission will display on the website with the name Anonymous and your name and/or organisation will not appear anywhere on the website.
Private Submission
Private submission *
Please select if you prefer for your submission and/or any additional documents not to be displayed or made publicly available on the website. For more details please see our Privacy Policy.
Please leave a short submission comment here if required.
Upload attachments
Maximum 5 files.
256 MB limit.
Allowed types: txt, rtf, pdf, doc, docx, odt, ppt, pptx, odp, xls, xlsx, ods.
Step 2: Contact details
Please enter an Australian landline or mobile phone number including area code.
e.g: 07 1234 5678 or 041 1234 567
Publication, Confidentiality and Privacy of Submissions Instructions
We may use your details to contact you regarding your submission and we will never share any of your contact details or make your email, or phone number public abiding by our Privacy Policy.

Alternatively please email your completed template submission to:

Postal address to send submission to:

2021 Regional Telecommunications Review Secretariat
Department of Infrastructure, Transport, Regional Development and Communications
GPO Box 594