We're seeking your feedback on whether the Disability Standards for Accessible Public Transport 2002 (the Transport Standards) are effectively removing discrimination for people with disability on public transport services.
Why we want your inputWe want your views on whether the Transport Standards are effectively removing discrimination and what changes are required to improve them.
How you can voice your opinionRead the 2022 Review discussion paper below and tell us what you think by making a submission or attending a public consultation event in early 2023.
What will be the outcome of this consultation?Your submission will help inform the 2022 Review Report which will recommend what needs to change and how we can do this.
Access to public transport is important as it enables Australians to work or study, visit family and friends, and access critical services such as healthcare. However, one in 6 people aged 15 years and over with disability have difficulty using public transport. Without equitable access to public transport, discrimination can arise.
The Disability Standards for Accessible Public Transport 2002 (Transport Standards) provides certainty to operators and providers of public transport services about their responsibilities under the Disability Discrimination Act 1992 (DDA). The Transport Standards includes buses, coaches, trains, trams (including light rail), ferries, taxis and airlines. The Transport Standards also cover public transport infrastructure, such as bus stops, train stations, tram and light rail stops, ferry terminals and airports.
Every 5 years, the Minister for Infrastructure, Transport and Regional Development, in consultation with the Attorney-General, is required to review the efficiency and effectiveness of the Disability Standards for Accessible Public Transport 2002 (Transport Standards). The review must:
- report on the effectiveness and efficiency of the Transport Standards
- report on whether discrimination has been removed as far as possible
- include any necessary amendments to the Transport Standards.
We want to hear about your experiences using public transport services. It's easy to have your say—simply read the discussion paper and:
- Make a submission below by clicking the 'Have Your Say' button
- Email us in writing, via video or by sending an audio recording to DisabilityTransport@infrastructure.gov.au
- Call 1800 621 372
The 2022 Review discussion paper below includes questions to help you make your submission. You don't have to answer all of the questions—they are a guide to help us understand your public transport views and experiences. You are encouraged to share any other relevant experiences that are important to you.
- Easy English—Review of the disability standards for accessible public transport—Australian Government
- The discussion paper has been translated into the following languages:
- Frequently Asked Questions
Further information about the 2022 Review, including details about online public consultation events can be viewed at www.infrastructure.gov.au/transport-standards-review.