| Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

2025–26 Diversity, Equity and Inclusion (DEI) Roadmap 2025-26

Our Stories on Country Agreement

System faults

On this page:

What happens in case of a system power outage, equipment damage, or other faults with the equipment or service?
If there is a physical issue with the system, how long will it take to repair?
What should I do if the supplied system causes damage to the building?
If the mains power has been interrupted, can the nbn supplied equipment operate on a portable generator?

Community Wi-Fi at new sites

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If my site is approved for a STAND Community Wi-Fi service, what do I need to do?
What is required on the day of the installation appointment?
What will be installed at each site?
Where is the best location for the Wireless Access Point (WAP)?
Does the system need to be powered on at all times?

Ongoing management of satellite services

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The equipment needs to be moved to a new building or moved during renovations; how do I organise this?
The contact person/s at the site have changed, do I need to notify nbn?
The site name, address, or latitude/longitude is incorrect, how do I update this?
Who pays for the power to support the nbn supplied equipment?

Community Wi-Fi at existing sites

On this page:

How do I know where Community Wi-Fi services are currently installed?
How do I know if a building has a Community Wi-Fi service installed?
The Community Wi-Fi service is being extended until 31 December 2027. Do I need to do anything to have the service extended?
How do I receive support for the site?
Does the system need to be powered on at all times?

What's new? What's different? ROVER Release 10

This What’s new? What’s different?

Consultation Regulatory Impact Analysis—Reducing default speed limits outside of built-up areas—infographic

Consultation Regulatory Impact Analysis—Reducing default speed limits outside of built-up areas

Regulatory Impact Analysis to reduce the open road default speed limit