You will also receive notifications through ROVER at various stages of your application's progress, decision making and after the approval is granted.
Common notifications include that you have:
- successfully saved your application
- an application fee to pay
- successfully submitted an application
- successfully withdrawn an application
- a request for further information or an inspection that must be actioned.
Application stages and ROVER statuses
|Application stage||Status shown in ROVER||Options available||Fees|
|Started||Draft||Delete / Submit||Not applicable|
|Completed, not paid||Complete—Awaiting payment||Withdraw||Not applicable|
|Submitted, paid||Paid—Awaiting Assessment, or
Assessment in progress, or
No refund available
|No extra fee payable
No refund generally available
|Request for information||On hold—query pending||Withdraw||No refund available|
|Refuse to consider application||Refused to consider||Re-apply||No refund available|
|Refusal to grant approval||Refused||Appeal*||No refund available|
|Review of decision||The application's status in ROVER stays as it was before the review.||No refund available|
|Approval granted||Approved||Vary / Suspend
|Fees may apply
*Note: Appeal is to the Administrative Appeals Tribunal, not the department.