Coronavirus (COVID-19) updates from the Australian Government

Digital TV

Australia has achieved a historic switchover from analog to digital-only free-to-air TV transmissions. It is the biggest change in Australian broadcasting since the introduction of colour television 40 years ago.

The switch means Australians have more channels and improved picture and sound quality. Another objective of the switch was to give all households in Australia access to the same range of television services as people living in our major cities. In 2010, the Government funded Viewer Access Satellite Television (VAST) service commenced (see below).

Australia has also completed a restack that involved digital television services being retuned to new frequencies to free up spectrum..  New communication services, such as mobile broadband, can now use this spectrum. About 1,500 digital television services at about 440 transmission sites had their frequencies changed.

The Retune story

The mySwitch tool lets you enter an address and find out information on the reception and the antenna set-up likely to be appropriate for where they live.  If you live within the coverage of more than one broadcast transmission site, you can use this information to manually tune your television to the best reception.

New transmission issues or outages

Contact the television broadcaster directly to raise concerns about a television reception problem. Contact details are:

  • on the broadcaster’s website
  • in telephone directories
  • on the FreeTV website.

Television Reception issues

The Australian Communications and Media Authority has information and advice about digital television reception issues.

Viewer Access Satellite Television (VAST)

Contact VAST for any problems with VAST satellite services, registration or activation.

2018 Review of VAST

We conducted a review of the VAST service in 2018, to assess its performance since it commenced in 2010 and to consider options on how best to provide free-to-air broadcasting services to areas without reliable access to terrestrial TV transmissions.

The review concluded that the current satellite delivery model should be extended beyond June 2020. The Government has taken the first step in implementing the recommendations of the VAST review by extending the program into 2021.  

Household Assistance Scheme (HAS) and Satellite Subsidy Scheme (SSS)

The Satellite Subsidy Scheme (SSS) and the Household Assistance Scheme (HAS) helped eligible people get access to digital television. These schemes finished in January 2014.

If you have questions about an installation under the Household Assistance Scheme or the Satellite Subsidy Scheme, contact the service provider who did the installation for you. The phone number should be on the sticker attached to the set-top box or information card you were given at the time of installation.