We’re inviting the Norfolk Island community to provide feedback on the draft Norfolk Island Ports Strategy.
Why we want your input
Your feedback will help ensure the draft strategy accurately reflects the current and future needs, priorities and experiences of the Norfolk Island community.How you can voice your opinion
You can share your views by making a written submission via the following 'Have your say' button or by emailing us at ni.shipping@infrastructure.gov.au by the closing date.What will be the outcome of this consultation?
Your feedback will help shape a final strategy that is practical, locally informed and supports sustainable, long-term improvements to port and shipping services.Submissions will be reviewed by the department to inform the final Strategy, with a summary of key themes to be published following consultation.
The issue
The Norfolk Island community have experienced ongoing challenges with port infrastructure, governance, and ensuring safe, secure and efficient shipping arrangements. The cost, reliability and capacity of sea freight continue to impact businesses and residents across the island.
The Draft Norfolk Island Ports Strategy (the draft Strategy) reflects what has been heard through years of consultation and engagement, and sets out a practical, staged approach to address these challenges.
Your feedback will help ensure we get the next steps right, shaping a plan that improves port infrastructure and governance, supports safer and more efficient operations, and strengthens access to reliable and affordable freight services now and into the future.
The draft Strategy builds on extensive engagement with the community, including feedback from the 2022 Have Your Say process on long‑term shipping needs and follow-up consultation. It also builds on previous work undertaken by Grosvenor Performance Group and others, drawing this prior work and consultation into a single, long-term vision and roadmap for delivery. Community input is essential to ensure the draft Strategy accurately reflects the current and future needs of the Norfolk Island community. It will also help ensure planned future infrastructure aligns with existing investments – such as the Australian Government’s upgrades to Cascade Pier – and supports a coordinated, long‑term approach to port development.
Long-term approach
It sets out a clear, long-term approach to improving port infrastructure, governance and compliance, supported by a phased pipeline of projects. The draft Strategy is designed to guide future investment and ensure port operations align with Australian requirements and modern international standards.
The draft Strategy focuses on addressing:
- limitations on the types of vessels and cargo that can be accommodated due to current infrastructure
- the need for a safe, secure and efficient port through stronger governance and operational arrangements.
Proposed improvements are staged, practical and cost-effective, delivering near-term benefits while supporting longer-term upgrades to Norfolk Island’s shipping capability.
Your feedback will help finalise the draft Strategy and shape the future of port and shipping arrangements on Norfolk Island.
Relevant documentation
Draft Norfolk Island Ports Strategy
Submit your feedback
Upload your feedback using the following ‘Have your say’ button or email ni.shipping@infrastructure.gov.au
Participate
01 Jun 2026 10:00 AEST
16 Jun 2026 17:00 AEST
Open
days
remaining 13 of 15
We invite you to tell us your views on this topic.
Please include:
- contact name
- organisation name, if applicable
- contact details, including telephone number, postal and email addresses
- confirmation whether or not your submission can be made public – published – or kept confidential.
All submissions to be made public need to meet the Digital Service Standard for accessibility. Any submission that does not meet this standard may be modified before being made public.
If your submission is to be made public, ensure you do not include any personal information that you don't want to be published.
If your submission is confidential, please ensure each page of the submission is marked as confidential.
Use the 'Have your say' button to upload your submission.
Privacy Collection Notice
Have your say on the draft Norfolk Island Ports Strategy
Your submission, including any personal information supplied, is being collected by the Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts (department) in accordance with the Privacy Act 1988.
Use
The department may use your submission to inform the final Strategy and shape the future of port and shipping arrangements on Norfolk Island, with a summary of key themes to be published following consultation.
Disclosure
The department may disclose your submission to technical consultant GHD, engaged to assist to finalise the draft Strategy. The department may publish your submission as explained below. Otherwise, your submission will not be disclosed unless authorised or required by law.
Contacting you
The department may use your contact information to make further contact with you about your submission and the consultation process.
Publication
Unless marked confidential (see the following section 'Confidentiality') submissions (including the author's name) may be published in part or full on the department’s website or in any public response by the department. When publishing, the department will redact any personal contact details of the author.
Confidentiality
Confidential submissions will not be published and will only be disclosed in any of the following circumstances:
- in response to a request by a Commonwealth Minister
- where required by a House or a Committee of the Parliament of the Commonwealth of Australia
- where necessary in the public interest
- where authorised or required by law.
Submissions will only be treated as confidential if they are expressly stated to be confidential. Automatically generated confidentiality statements or disclaimers appended to an email do not suffice for this purpose. If you wish you make a confidential submission, you must indicate this by ensuring your submission is clearly marked confidential. Even if a submission is not marked confidential, the department may choose not to publish it, or any part of it, in the department's discretion (for example where it includes personal information or opinions about a third party).
Access
The department will securely store your personal information and the department’s privacy policy contains information regarding complaint handling processes and how to access and/or seek correction of personal information held by the department. Further information is available on our Privacy page.