MBSP

State or Territory: SA

Community Location: Taldra, Taplan and Woodleigh

Description of community needs:

Mobile connectivity is important for all South Australians, particularly those in our regions.

Following a call from a resident raising concerns about mobile coverage, my office contacted residents of this area about their experiences.

My office was overwhelmed by responses regarding poor coverage and patchy coverage, as well as expressing concerns using the network in the event of a natural disaster, including receiving timely information and seeking help for themselves and others.

Improved coverage in this area will ensure residents and visitors have access to adequate services, particularly with emergency services during times of need.

State or Territory: VIC

Community Location: Olinda 3788 - Old Rd, Spencer Rd, Chalet Rd and surrounds

Description of community needs:

East and North of the Olinda Monbulk Road, pockets of poor or no coverage for emergency access around Old Road, Spencer Road, Chalet Road and surrounds. Households reliant on wifi calling within homes have no communications possible during power outages.

In 2021, 25% of locations tested in Yarra Ranges had unusable network quality. Depth of coverage is impeded by complex topography, despite carriers’ maps indicating adequate coverage. This area is extremely prone to natural disasters such as bushfire and severe storms.

State or Territory: NSW

Community Location: Tremeil

Description of community needs:

There is no mobile reception on Shoebridge Lane creating a serious risk during bushfire emergencies including when calling for help or receiving emergency updates.
High fire risk area with no reliable communication. Severe safety concerns for residents and emergency response. Prioritise mobile coverage improvements in Termeil to ensure emergency accessibility and community safety.

State or Territory: NSW

Community Location: West Rosedale, NSW 2536

Description of community needs:

West Rosedale is subject to a new subdivision and the mobile service is lacking.

The recent subdivision has over 400 blocks of land planned, and this area has been heavily impacted by fire and other extreme whether events, if another event simmilar to this were to occur the lack of mobile coverage would be seriously dangerous.

State or Territory: NSW

Community Location: Sandy Hollow and surrounds, Golden Highway

Description of community needs:

Better mobile coverage is urgently needed for Sandy Hollow and surrounds, a small commercial centre on the Golden Highway which is a key gateway between the Central West and Upper Hunter, serving residents, emergency services, council outdoor staff, other workers visiting the area, and travellers. Sandy Hollow also has a Public Primary School, Rural Fire Service Shed and a Community Hall. Poor reception creates safety risks and disrupts communication, and reliable coverage is essential for safety, connectivity, and economic activity in the region. This nomination is supported by feedback from local residents and Council’s Operational Teams.

State or Territory: NSW

Community Location: Berrara

Description of community needs:

Constituents had a house at Berrara for 25 years and in last 5 years retired to a new home in Berrara. During this time phone reception has been pathetic. It is quite common to see people walking down the road with phones above their heads trying to get reception. Constituents are connected to Telstra but without a functioning modem it is impossible to get reception on either landline or mobile phones. Constituents endure daily interruptions to television internet, computers, phones etc. Recently a storm took their modem down and they had to threaten Telstra with action to get a replacement as soon as possible.

State or Territory: NSW

Community Location: Sussex Inlet

Description of community needs:

There are mobile coverage issues in Berrara. Berrara is situated between the Sussex Inlet and Bendalong mobile towers. Due to this positioning, mobile coverage is inconsistent, with users occasionally receiving just one bar of 4G signal. With the closure of the 3G network, there is no longer a fallback option for connectivity.

During peak seasons, the significant increase in visitors overloads the network, often rendering mobile service completely unavailable.

State or Territory: NSW

Community Location: Callala

Description of community needs:

Optus users experience daily black spots along Forrest Road (between the highway and Callala Beach). No service in this area poses a serious safety risk, particularly for those traveling alone at night. This results in inability to call for help in emergencies and increased risk for night-time commuters. Mobile coverage should be improved along Forrest Road by upgrading existing infrastructure or installing new towers to enhance safety and connectivity.

State or Territory: NSW

Community Location: Eurobodalla Shire

Description of community needs:

Telstra reception is nearly non-existent along the Princes Highway corridor, affecting Eurobodalla Regional Botanic Garden, Mogo Mountain Bike Trail, and Deep Creek Dam. Optus users have reliable service, but Telstra users struggle with patchy or no coverage. There are safety risks for emergency situations and hospital transfers. Tourists and businesses experience disruptions including mobile payments and navigation. There is limited digital access for education programs, EV charging, and social engagement. New or upgraded Telstra infrastructure is required. 

State or Territory: NSW

Community Location: Bombo Railway Station, Princess Highway, Kiama

Description of community needs:

The area of freeway adjacent to Bombo Railway Station has limited and inconsistent network coverage, this affects the nearby beach and local bushlands.