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Frequently asked questions – Supplier responsibilities when conducting a vehicle or vehicle component recall

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As the supplier of a vehicle or vehicle component, you are responsible for informing the department about any recalls and conducting those recalls in a manner that is proportionate to the risk. This includes ensuring that communications with vehicle owners will result in the most effective recall possible.

Frequently asked questions – Supplier responsibilities when conducting a vehicle or vehicle component recall - PDF (344.95 KB)
Frequently asked questions – Supplier responsibilities when conducting a vehicle or vehicle component recall - DOCX (151.97 KB)