Government services structure
Australian Government services contact list
| Organisation | Contact details | |
|---|---|---|
| Airport Norfolk Island International Airport | Airport Douglas Drive Telephone: 0011 6723 22244 or 0100 (local free call) Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island | customercare@nirc.gov.nf norfolkisland.gov.au |
| Associations | Registrar Telephone: 0011 6723 22244 or 0100 (local free call) Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island | customercare@nirc.gov.nf norfolkisland.gov.au |
| Cemetery | Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island Telephone: 0011 6723 22244 or 0100 (local free call) | customercare@nirc.gov.nf norfolkisland.gov.au |
| Child welfare | Norfolk Island Health and Residential Aged Care Service Grassy Road Free call: 0222 Telephone: 51115 | www.norfolkislandhealth.gov.nf |
| Courts and legal services | Registry Office Old Military Barracks, Kingston Telephone: 00116723 23691 | registrar@courts.gov.nf norfolkisland.gov.au |
| Driver license | Registry Office Telephone: 0011 6723 22244 or 0100 (local free call) Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island | customercare@nirc.gov.nf norfolkisland.gov.au |
| Education (K-12) | Norfolk Island Central School Cascade Road Telephone: 23000 | norfolkislandcs.eq.edu.au |
| Electricity | Norfolk Island Electricity Ben Christian Drive Telephone: 0011 6723 22244 or 0100 (local free call) Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island | customercare@nirc.gov.nf norfolkisland.gov.au |
| Emergency Management | Emergency Management Norfolk Island Telephone: 0011 6723 22244 or 0100 (local free call) Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island | customercare@nirc.gov.nf norfolkisland.gov.au |
| Employment Services | PeoplePlus (On-island provider) Professional Business Centre Office 1, 115a Taylors Road Telephone: 22562 Mobile:50925 | employment.gov.au/NorfolkIsland |
| Environmental Protection | Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk IslandTelephone: 0011 6723 22244 or 0100 (local free call) | customercare@nirc.gov.nf norfolkisland.gov.au |
| Fire services | Fire Station Telephone: 0011 6723 22244 or 0100 (local free call) Emergencies: 000 Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island | customercare@nirc.gov.nf norfolkisland.gov.au |
| Food safety | Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island Telephone: 0011 6723 22244 or 0100 (local free call) | customercare@nirc.gov.nf norfolkisland.gov.au |
| Gun licenses | Norfolk Island Police Force New Cascade Road Telephone: 22222 Emergencies: 000 Australian Federal Police | enquiries@police.gov.nf afp.gov.au |
| Home support services – aged care | Care Norfolk (on-island service provider) Taylors Road, Burnt Pine Telephone: 22396 | carenorfolk@ni.net.nf |
| Kingston & Arthur's Vale Historic Area (KAVHA) | Commonwealth Heritage Manager New Military Barracks, Kingston Telephone: 22152 | office.administrator@infrastructure.gov.au |
| Land use and environment | Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island Telephone: 0011 6723 22244 or 0100 (local free call) | customercare@nirc.gov.nf norfolkisland.gov.au |
| Land titles registration | Registry Office Telephone: 0011 6723 22244 or 0100 (local free call) Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island | customercare@nirc.gov.nf norfolkisland.gov.au |
| Library | Norfolk Island Library New Cascade Road Telephone: 0011 6723 22244 or 0100 (local free call) Bicentennial Complex, 39 Taylors Road, Norfolk Island | customercare@nirc.gov.nf norfolkisland.gov.au |
| Liquor Bond | Liquor Bond Bicentennial Centre Taylors Road, Burnt Pine Telephone: 22505 Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island | customercare@nirc.gov.nf norfolkisland.gov.au |
| Liquor licences and annual renewals | Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island Telephone: 0011 6723 22244 or 0100 (local free call) | customercare@nirc.gov.nf norfolkisland.gov.au |
| Motor vehicle registration | Registry Office Telephone: 0011 6723 22244 or 0100 (local free call) Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island | customercare@nirc.gov.nf norfolkisland.gov.au |
| Museums and collections management (KAHVA/Sirius Collections) | Pier Store Museum Telephone: 23788 Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island Telephone: 0011 6723 22244 or 0100 (local free call) | customercare@nirc.gov.nf norfolkisland.gov.au |
| Norfolk Island Health and Residential Aged Care Service | Norfolk Island Health and Residential Aged Care Service Grassy Road Telephone: 22091 | NIHRACS@hospital.gov.nf www.norfolkislandhealth.gov.nf |
| Norfolk Island Tourism | Norfolk Island Visitors Information Centre Taylors Road, Burnt Pine Telephone: 22147 | info@nigtb.gov.nf norfolkisland.com.au |
| Office of the Administrator of Norfolk Island | New Military Barracks, Kingston Telephone: 22152 Australian Government | |
| Passports (Australian) | Australia Post (on-island agent) P&R Groceries Taylors Road, Burnt Pine Telephone: 23110 Australian Passport Office | auspost.com.au/ passports.gov.au |
| Pensioner rates rebates | Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island Telephone: 0011 6723 22244 or 0100 (local free call) | customercare@nirc.gov.nf norfolkisland.gov.au |
| Pest and noxious weed control | Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island Telephone: 0011 6723 22244 or 0100 (local free call) | customercare@nirc.gov.nf norfolkisland.gov.au |
| Pharmaceutical Benefits Scheme Dispensing of medications | Burnt Pine Pharmacy The Mall, Burnt Pine Telephone: 24201 Department of Health | pbs.gov.au health.gov.au |
| Policing services | Norfolk Island Police Force New Cascade Road Telephone: 22222 Emergencies: 000 Australian Federal Police | enquiries@police.gov.nf afp.gov.au |
| Ports management (maritime ports) | Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island Telephone: 0011 6723 22244 or 0100 (local free call) | customercare@nirc.gov.nf norfolkisland.gov.au |
| Postal services | Australia Post P&R Groceries Taylors Road, Burnt Pine Telephone: 23110 | auspost.com.au |
Public works
| Works Depot New Cascade Road Telephone: 0011 6723 22244 or 0100 (local free call) Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island | customercare@nirc.gov.nf norfolkisland.gov.au |
| Radio | Radio Norfolk New Cascade Road Telephone: 0011 6723 22244 or 0100 (local free call) Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island | radionews@nirc.gov.nf norfolkisland.gov.au |
| Record keeping and archiving | Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island Telephone: 0011 6723 22244 or 0100 (local free call) | customercare@nirc.gov.nf norfolkisland.gov.au |
| Registrar of births, deaths and marriages | Registry Office Telephone: 0011 6723 22244 or 0100 (local free call) Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island | customercare@nirc.gov.nf norfolkisland.gov.au |
| Residential aged care | Norfolk Island Health and Residential Aged Care Service Grassy Road Telephone: 22091 | NIHRACS@hospital.gov.nf |
| Spatial policy and planning | Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island Telephone: 0011 6723 22244 or 0100 (local free call) | customercare@nirc.gov.nf norfolkisland.gov.au |
| Telecommunications | Norfolk Telecom New Cascade Road Telephone: 0011 6723 22244 or 0100 (local free call) Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island | customercare@nirc.gov.nf ni.net.nf norfolkisland.gov.au |
| Tourism accommodation - registration and licensing | Telephone: 0011 6723 22244 or 0100 (local free call)Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island | customercare@nirc.gov.nf norfolkisland.gov.au |
| Tribunals and boards | Registry Office Old Military Barracks, Kingston Telephone: 00116723 23691 | registrar@courts.gov.nf norfolkisland.gov.au |
| Waste management | Waste Management Centre Douglas Drive Telephone: 0011 6723 22244 or 0100 (local free call) Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island | customercare@nirc.gov.nf norfolkisland.gov.au |
| Water quality assurance | Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island Telephone: 0011 6723 22244 or 0100 (local free call) | customercare@nirc.gov.nf norfolkisland.gov.au |
| Workplace safety | Norfolk Island Regional Council Bicentennial Complex, 39 Taylors Road, Norfolk Island Telephone: 0011 6723 22244 or 0100 (local free call) | customercare@nirc.gov.nf norfolkisland.gov.au |
Contact
Feedback and enquiries on services provided at the council level can be directed to the Norfolk Island Regional Council norfolkisland.gov.au or customercare@nirc.gov.nf.