Coronavirus (COVID-19) updates from the Australian Government

Communications in emergencies and natural disasters

Telecommunications services, like mobile phones, landlines and internet, help us to communicate and receive information during emergencies or natural disasters. They are crucial in coordinating response and recovery efforts--but what would you do if they weren't available?

While telecommunications providers actively plan for emergencies and natural disasters, these services may become unavailable for a number of reasons, such as direct damage or power supply being interrupted.

How to prepare for natural disasters

Mobile, landline and internet services are vital for staying connected and informed during an emergency or natural disaster. However, no network technology is 100 per cent resilient. If you are a resident of a natural disaster-prone area or travelling to a disaster-prone area, find out how you can be prepared and stay informed if telecommunications services go down.