To boost education opportunities and narrow the digital divide, the Australian Government is working with NBN Co to provide up to 30,000 families with no internet at home free NBN for 12 months.
To be eligible, families with school age children will be nominated by participating schools, education authorities and charities/community organisations. These organisations will identify and provide information directly to families about the initiative. The Smith Family, Catholic Network Australia, and Catholic Education WA have already joined the initiative, with more organisations to be announced shortly.
A number of retail service providers have committed to providing free NBN services to families under this initiative: Aussie Broadband, Belong (Telstra), Exetel, Field Solutions Group, Launtel, Lemonade Broadband (Connected Australia), SkyMesh, Superloop and Vodafone (TPG).
The first families will be connected during Term One in 2023. The one-year of free service begins from the day the service is activated for each family.
The Government is supporting NBN Co‘s implementation and delivery of this initiative with a $4.5 million grant. This is a targeted affordability initiative while the Government considers longer-term solutions to address digital exclusion and education.
Who is eligible to receive free services?
To be eligible:
- A family with a student in their first year of compulsory primary school to year 12 is nominated by a participating organisation.
- The nominated family has no active NBN service.
- The student has access to digital skills training and devices to safely use the internet.
What organisations are participating in the initiative to identify and nominate families?
The Smith Family, Catholic Network Australia, and Catholic Education WA have joined the initiative, with more organisations to be announced shortly.
Where can parents and schools go to get more information and be nominated?
Participating nominating organisations will provide information directly to schools and parents about the initiative.
What types of NBN services are being provided under the initiative?
The national initiative will provide 50 megabits per second (Mbps) fixed-line services, Fixed-Wireless Plus and Sky Muster Plus services, depending on where the family lives, with large or unlimited data quotas.
When will free services commence?
Free services under the initiative will commence from late February 2023. The one-year of free service begins from the day the service is activated for each family.