From Saturday the 1st of February 2020 captions will no longer be delivered on the CapTel handset.
This weekend, the NRS Helpdesk will be on hand to assist CapTel users with any questions they might have about using other options. The Helpdesk will be available from 8am to 4pm (AEDT) this Saturday and Sunday, 1-2 February.
The CapTel transition team has been providing demonstrations of other communication options with users who requested this assistance.
There are a number of ways to make contact with Helpdesk staff:
The usual Helpdesk hours are: Monday to Friday from 8am to 6pm (AEST), except for national public holidays
Find out more:
Sign up to Accesshub News and Alerts to stay up to date.