Have your say on a potential registration or licensing scheme for telecommunications retailers

We're seeking views on whether a Carriage Service Provider (CSP) registration or licensing scheme should be developed for the telecommunications industry.

Currently, there is a licensing scheme for telecommunications carriers (network operators), however no similar arrangements exist for CSPs (telecommunications retailers).

A range of stakeholders consider that a scheme would support improved visibility of who is operating in the industry and provide a mechanism to stop providers who cause consumer harm—including 'phoenixing' and 'fly-by-night' operators—from operating in the market.

The discussion paper seeks feedback to clarify what the objectives of a scheme would be and to investigate approaches to registration or licensing for CSPs, or alternatives, that would deliver on those.

Have your say by 30 November 2023.

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