We provide government with the best options and policy advice on issues relating to communications and the arts, including on the delivery of services to regional Australia. Our advice is evidence-based and is informed by research, stakeholder consultation and critical analysis of sectoral developments and market trends.
The Government's approach to consumer safeguards
The Australian Government promotes an open, competitive telecommunications market so Australians can have access to innovative and affordable services. The Competition and Consumer Act 2010 supports this aim.
The Telecommunications Legislation Amendment (Competition and Consumer Safeguards) Act 2010 also protects consumers by:
The ACCC has declared a layer 2-bitstream service. This service is called the local bitstream access service (LBAS). The ACCC declared the LBAS in February 2012, and subsequently made a final access determination for the LBAS declaration.
Australia was among the first 20 countries to join the Marrakesh Treaty, which came into force on 30 September 2016. The Treaty is an international agreement that will help an estimated 285 million people worldwide have greater access to books published in accessible formats such as large print, braille or audio.