Consultation on Alternative Voice Services Trials

We are seeking comments on the proposed design of trials to explore new ways of delivering phone services in the rural and remote Australia.

Why we want your input

We want to make sure the proposed trials are as effective as possible in demonstrating and testing new ways to deliver voice services in rural and remote areas.

How you can voice your opinion

You can voice your opinion by providing comments to this public consultation process.
Comments are requested by Friday, 7 February 2020.

What will be the outcome of this consultation?

Your comments will help us fine tune the design of the proposed trials so that we get the most out of them.

The Issue

We are seeking your views on the design of Alternative Voice Services trials.

The objective of the trials is to find better ways to deliver voice services in rural and remote areas generally and in particular in areas served by high capacity radio concentrator systems.

We are seeking feedback on the consultation paper to inform the design of the trials and development of guidelines.

The formal submissions below have not been produced by us and may not meet WCAG 2.0 Level AA requirements. Please contact us at to obtain alternative copies.


Relevant Documentation

Alternative voice services trials—grant opportunity guidelines—draft

Published 14th May 2020

Download PDF (601.8 KB) Download DOC (179.54 KB)

These Grant Opportunity Guidelines (guidelines) contain information for the Alternative Voice Services Trials (trials) Program (program). You must read these guidelines before filling out an application.

Alternative Voice Services Trials—Standard Grant Agreement

Published 14th May 2020

Download PDF (776.15 KB) Download DOC (170.9 KB)

Once completed, this document, together with each set of Grant Details and the Commonwealth Standard Grant Conditions (Schedule 1), forms an Agreement between the Commonwealth and the Grantee.

Alternative Voice Services Trials application form—draft

Published 14th May 2020

Download PDF (452.69 KB) Download DOC (151.71 KB)

This form must be attached to your application.


The final Grant Guidelines for the Alternative Voice Services Trials were published the GrantConnect website on 4 August 2020.

Submissions received for publication are here:

  • Telstra
  • Pivotel
  • NSW Farmers

In addition to the Grant Connect website, more information about the Trials can be found on the Alternative Voice Services Trials Program page.


20 Dec 2019 15:00 AEDT
07 Feb 2020 17:00 AEDT


This consultation is closed.


Displaying 1 - 10 of 17
Australian Communications Consumer Action Network (ACCAN)
Australian Private Networks
Better internet for rural, regional and remote Australia
Burkeshire Council
Isolated Children’s Parents' Association of Australia Inc
Isolated Children’s Parents’ Association Queensland Inc
Malcolm Moore
New South Wales Farmers Association
NSW Government Telco Authority