Meet our people

At the Department of Infrastructure, Transport, Regional Development, Communications and the Arts, our people feel a sense of belonging.

Our collaborative and supportive culture fosters high performing teams where you are valued for your skills, experiences and point of view, and where you can build your career through training, development and new opportunities.

Hear from some of our employees about their experience working with the department.

Meet Adam, Policy Officer

“The department has a caring and vibrant culture with an interesting and diverse workload always on hand.”

I work where the culture is inclusive

Tell us what it’s like working at the Department of Infrastructure, Transport, Regional Development, Communications and the Arts.

The department has a caring and vibrant culture, with an interesting and diverse workload always on hand.

How does the department support you to be your best and do your best work?

The department supports me by providing all manner of training and learning, internal and external, to help me improve my skills and knowledge in both my work and personal life.

I take advantage of flexible work arrangements by working from home one or two days a week. Having access to these and other arrangements has improved my productivity and allowed me to navigate the ever-changing needs of life and work more easily.
 
In what ways do you feel your expertise is valued?

The department goes to great lengths to ensure my expertise is utilised; I am often given opportunities to provide input on bodies of work that are both adjacent and directly related to my knowledge and skill set.
 
How have you found your career has developed since you started here?

The department has given me many professional opportunities, such as leading on projects and developing policy at international forums.

The department has actively engaged in my career progression. My manager often asks me about the professional direction I wish to take, and provides advice and opportunities to guide me accordingly.

Meet Sarah, Assistant Director

“I’ve been able to work on a whole range of interesting topics, been given opportunities to develop new skills or sharpen those I already have, and feel I am respected for my contribution and experience.”

I work where I am valued

Tell us what it’s like working at the Department of Infrastructure, Transport, Regional Development, Communications and the Arts.

The department’s culture is supportive and, at its heart, about enabling each staff member to contribute to the best of their ability. I have a health condition that stops me from working in the office full time. Instead of focusing on the negatives of that condition, my managers have all focused on what I can achieve and empower me to do my best by giving me freedom to adapt the ‘how’ we go about work.

How does the department support you to be your best, and do your best work?

I have been able to access flexible work arrangements to help me manage my condition while still being able to contribute my best to the workplace. I work from home the majority of the time and can alter when I start or finish my work day if necessary.

My team is incredibly supportive. They always make sure any in-person meetings have virtual dial-in options as well. We also chat a lot on Skype – it honestly feels like I’m there in the office with them, getting the same chatter and inside jokes. The only thing I can’t be part of is the food at morning teas!

How have you developed your career since joining the department?

I decided early on that I am not interested in ‘climbing the traditional corporate ladder’.  I like the satisfaction of doing things myself and working in a small team. Even though I am not interested in being a team leader, the department has still been investing in me and my career development.

I’ve been able to work on a whole range of interesting topics, been given opportunities to develop new skills or sharpen those I already have, and feel I am respected for my contribution and experience.

Meet Jason, Assistant Secretary

“I have strong support from my managers and the department’s leadership to do my best work. I have access to flexible working arrangements, learning and development opportunities as well as chances to work across the department as needed.”

I work where I can make a difference

Tell me what it’s like working at the Department of Infrastructure, Transport, Regional Development, Communications and the Arts.

The culture is collaborative and inclusive – none of the work occurs in isolation. For instance, the delivery of major infrastructure projects needs to line up with urban policy frameworks, regional development strategies, road safety, communications infrastructure and other infrastructure investments.

We also work very closely with the states, local communities and industry. To witness first-hand this level of collaboration and commitment to deliver best outcomes has been a contributing factor for me to continue working at the department.

How does the department support you to be your best and do your best work?

I have strong support from my managers and the department’s leadership to do my best work. I have access to flexible working arrangements, learning and development opportunities as well as chances to work across the department as needed.

In what ways do you feel your expertise is valued?

Given the collaborative ecosystem that the department operates in, I’ve been approached for advice on a diverse range of policies, projects, and business cases. Some of the key projects that I’ve advised on have included the Middle Arm and Northern Territory Logistics Hubs; 2032 Olympic and Paralympic Games in Brisbane; Freight and Supply Chain strategies; and the resilience of the National Broadband Network during COVID lockdowns. Similarly, I’ve reached out to experts across the department to support the projects I oversee.

How have you found your career has developed since you started here?

I’ve been fortunate to grow and develop within the department – to lead teams responsible for Western Sydney and the National Broadband Network as well as the development of intermodal freight terminals along the east coast. These opportunities have helped me grow into a Senior Executive role in the department.

Meet Lexie, Policy Officer

I work where there are opportunities to grow and learn.

Tell us what it’s like working at the Department of Infrastructure, Transport, Regional Development, Communications and the Arts.

The department’s values are reflected in our work culture. Respect is a big one, but also collaboration and accountability.

I have autonomy over my work, and I am able to take ownership and drive some of the policy outcomes for my team.

Teamwork is really important to us and inclusivity as well. It central to our culture. Questions are always encouraged during our working processes as the department promotes curiosity and learning.

How does the department support you to be your best, and do your best work?

The department encourages flexibility, mental health and wellbeing. I work from home once a week and can increase that if I need to. I also enjoy taking part in programs such as Pilates and Yoga which is offered in the office during lunch.

There is a good sense of a work-life balance and I am confident in being able to ask for support when I need it!

The leaders in the department are down to earth, encouraging and supportive. They lead by action and are open to sharing their knowledge, which helps us to be motivated and keeps us at our best.

The Secretary and Senior Executive Staff have mentoring programs– a great chance to learn from their experiences. It is amazing to see senior leaders who are willing to take time out of their busy days to support your growth.

In what ways do you feel your expertise is valued?

I feel valued when I am given work that draws from my expertise gained from my time working in the private sector in the Asia Pacific. I frequently use my knowledge and understanding of cultural norms to manage stakeholder relationships in forums that we participate in such as the Asia Pacific Telecommunity.

How have you developed your career since joining the department?

For someone fairly new to the public sector, the department has been a great introduction to policy and international engagement.

I have become more confident in my work by participating in online courses, on-the-job training, and mentorship opportunities. I have negotiated on behalf of Australia, worked with key industry players and collaborated with international organisations.

After visiting the United Nations in Geneva this year, I am inspired to continue to work in foreign policy. This job has given me a new perspective, and opened doors to many new possibilities.