Some people need specialist equipment to make a phone call. They can rent it from Telstra or Optus for the same cost as a standard phone. There are teletypewriter (TTY) payphones in some areas, and some people buy their own equipment.
Telstra's Disability Equipment Program leases specialist equipment for the same cost as a standard phone.
Optus also provides a Disability Equipment Program to eligible customers in Optus cabled areas in Sydney, Brisbane and Melbourne.
Telstra teletypewriter (TTY) payphones
Telstra provides many payphones with the TTY facility.
Find out more:
Find out more
- Accesshub— information about communication options for people who are deaf, hard of hearing and/or have a speech impairment.
- Consultation paper—Communications accessibility: 2016 and beyond