Disability Transport Standard reforms to improve public transport accessibility

These reforms will ensure the standards are updated, making public transport more accessible for all.

Following extensive consultation, the changes are the first major reforms to the Disability Transport Standards (Transport Standards) since their introduction over 20 years ago. Transport users will see improve accessibility and support for independent travel for people living with disability, meaning they can plan and undertake their journeys with a greater level of certainty.

The changes include:

  • All public transport information being made available in accessible formats, including timetables and route updates. 
  • Onboard next-stop information will be available through signage and audio announcements.
  • Improvements to passenger safety when boarding public transport, with vertical edge barriers required for portable boarding ramps to allow those who use mobility aids or wheelchairs to get on board more safely.
  •  More accessible taxi rank spaces for use by wheelchair accessible taxis.

Public transport providers and operators must ensure their staff understand their roles and responsibilities under the Transport Standards.  

The Transport Standards will be amended to reflect the new legal requirements for public transport operators and providers. More information will be available to users and operators and providers of public transport in the lead up to the updated Transport Standards coming into effect.

At the same time, the Australian Government has been consulting specifically on access to aviation transport services through the Aviation White Paper process.

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