Norfolk Island Energy Bill Relief Fund

The Australian Government’s Energy Bill Relief Fund will soon be rolling out to households and businesses on Norfolk Island.

Under this initiative, all residential households who pay electricity through Norfolk Island Electricity will be eligible for a single rebate of up to $500, and all businesses will be eligible for a single rebate of up to $650.

The Australian Government is fully funding these rebates, with the amounts consistent with the level of energy bill relief funding provided by the Australian Government to mainland residents and businesses.

How will it work?

The scheme will apply to customers with an electricity account as at 11 September 2023.

No applications are necessary, as electricity bills will be automatically adjusted by the Norfolk Island Regional Council. If the electricity bill is less than $500, the remaining credit will be carried forward to future electricity bills, up until 30 June 2024.

There will be one rebate of up to $500 per individual and residential household. For example, where someone has a family member’s electricity bill in their name, as well as their own, only one rebate will be applied.

The electricity bill relief is a one-off reduction to household and business electricity bills in the current 2023-24 financial year.

The Norfolk Island Regional Council will deliver the rebates as soon as possible this financial year.

For further information or queries, please contact NIRC Customer Care on 0100 or by email at