RVS legislation

To support the safety, environmental and anti-theft performance of all road vehicles being provided to the Australian market for the first time, the new Road Vehicle Standards (RVS) legislation is replacing the existing Motor Vehicle Standards Act 1989.

Please keep checking this page as we will be adding more information as soon as it becomes available about what the RVS legislative changes mean for you, what you will need to do and when the changes take effect.

Please visit the Road Vehicle Standards legislation implementation page for more information.

Vehicle Safety Standards Customer Service Centre and contact points

For general queries, our Customer Service Centre is here to assist – 1800 815 272

Our Customer Service Centre is your first stop for queries relating to vehicle imports, vehicle certification and the Registered Automotive Workshop Scheme (RAWS). Our website (https://infrastructure.gov.au/vehicles/) is also a useful source of information for general guidance about these and other topics.

1800 815 272 (+61 2 6274 7444 if calling from outside of Australia)	For phone queries relating to: Vehicle imports Vehicle certification The Registered Automotive Workshop Scheme (RAWS)
vimports@infrastructure.gov.au	For email enquiries relating to vehicle imports
raws.info@infrastructure.gov.au	For email enquiries relating to RAWS
VCS.ROADS@infrastructure.gov.au	For email enquiries relating to vehicle certification Responses to Discussion Items are also automatically forwarded by RVCS to this mailbox.
(02) 6274 6274 recalls@infrastructure.gov.au	For matters relating to vehicle recalls
RVSAimplementation@infrastructure.gov.au	For matters related to the Road Vehicle Standards legislation or Road Vehicle Standards Act implementation