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Trouble with Submission or Logging in

Q. I have an error when attempting to log into the portal
A portal will be deactivated after 60 days of inactivity; you will receive a notification after 50 days prompting you to log in to keep the portal active. If the portal is inactive you will get the below error when attempting to log in:

screen shot of Error message: Access Denied

Contact the vehicle imports call center to reactivate the portal.


Last Updated: 17 June, 2016