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Smart Technologies-Reinventing Neighbourhoods


Manningham City Council

Jackson Court, Doncaster East, 3019, Victoria

Project stage



Start date: 08 October 2018
End date: 27 April 2020

Project value

Australian Government funding:


  • Database Consultants Australia (DCA)
  • Elton Consulting
  • OneWifi and Infrastructure

Focus area

  • City and community planning
  • Natural environmental data and measurement (air quality, dust, noise, waterways)

Project type

  • Community engagement
  • Smart hub/precinct
  • Smart parking
  • Environmental monitoring
  • People movement

Technology type

  • Internet of Things
  • Wi-Fi
  • Wireless sensor networks
  • Environmental sensors
  • Smart poles
  • Cloud computing
  • Online portal

Open data link

Project link

Project summary

Jackson Court is a neighbourhood activity centre with Manningham Council, in which Council plays a major role in planning future development for the benefit of the community. With the emergence of low cost IoT based technologies, near real-time and time-series data can be gathered, to allow planners to gain better insights through monitoring and collecting data across a variety of data types. These include vehicle parking, pedestrian and environmental sensors.

Additionally Council undertook a Stakeholder Engagement exercise to capture the lived experienced of the Jackson Court neighbourhood to make better decisions for the precinct and to improve future planning.

The challenge

To understand traffic flow and people movement across the precinct to make better informed data-driven decisions for improvement and future planning across this neighbourhood activity centre.


With the implementation of low cost IoT-based technology including vehicle parking, pedestrian counting and environmental sensors, as well as the undertaking of a Stakeholder Engagement exercise, Council staff will have access to information through accurate real-time and time-series data to view appropriate information to make informed decisions and better plan the activity centre into the future.


Through IoT technologies and stakeholder engagement, Council has access to accurate data to work with Traders and our community to make informed decisions and improvements to the precinct moving forward.

The project is scalable. The same methodology and process’s followed for this project and the IoT technologies used can be replicated and implemented across the other 8 neighbourhood activity centres within Manningham Council.

Lessons learned

  • Early review of the business requirements associated with the vehicle and environmental sensors with the procurement team could possibly have avoided lengthy delays to publishing the tender.
  • Engage the procurement department as early as possible, to enable them adequate time required to draft the relevant contracts as part of the Tender process to avoid lengthy delays. This project involved three different Tenders for three project deliverables.
  • Estimate and factor in more time within project schedules for procurement and contract signing tasks. These tasks are difficult to estimate accurately for complex project implementations which involve both Physical Infrastructure and Information Technology solutions.


Given its early days after the completion and implementation of this project, assessing outcomes at this stage is premature. However the following outcomes are envisaged and expected to be met:

  • Access for the community to near real time parking availability across the monitored 315 parking spaces at Jackson Court using a vendor supplied Smart Phone Application called PayStay.
  • Establishing of trend data to better plan business practices and promotional opportunities for traders in the Jackson Court Activity Centre. In addition this will enable targeted social planning to assist with the needs of the local community.
  • Provision of additional data sets via vehicle, environmental and pedestrian IoT systems to Council, to better inform strategic planning and investment opportunities for future works and plans for development of the Jackson Court Activity Centre.
  • Although not a key requirement, local law officers will have access to a web-based application to identify parking utilisation patterns including vehicles that overstay.
  • Establishment of an ongoing community-led Discovery Group which can be used to better understand and interpret the data from the vehicle, environmental and pedestrian sensors.

Contact details

Name: Ben Harnwell
Phone: 03 9840 9338