Coronavirus (COVID-19) updates from the Australian Government

National Relay Service privacy policy

In order to provide you with services, the NRS asks its users to provide certain personal information including name, address, and your contact details including TTY, phone and fax numbers and email address. The NRS may also collect other information like the type of equipment used; the nature of individual users’ disability; individual preferences in using the NRS; and any training or support which helps users use the NRS more easily.