The Federal election was called on 10 April. As this website is hosted by the Department of Infrastructure, Transport, Regional Development and Communications, the site will only be updated with material in line with the Caretaker Conventions. Please note that the content of this site relates to the Australian Government’s existing policy.

Coronavirus (COVID-19) updates from the Australian Government

Universal Service Guarantee (USG)—3 September 2021

The Government has a guarantee to give all Australians access to voice and broadband services. The following factsheet provides some key facts on the USG and updates those provided in late 2018. The 2018 USG factsheet was released in support of the December 2018 announcement of the USG. It is retained below for reference.

View the previous Universal Service Guarantee—fact sheet.