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What's new?

Vehicle Imports Online Application System

The former Department of Infrastructure and Transport released the Vehicle Imports Online Application System on 1 May 2013.

The new Online Application System will minimise the need for requesting additional information from you after you have lodged your application, simplify the assessment process and optimise timeframes for making a decision on your application.

The new electronic form replaces the current forms and can be lodged directly with the Department of Infrastructure and Regional Development (the Department). You will be able to select a vehicle import option or options, enter relevant details and upload supporting documentation. You can also choose to pay your application fee online (by Mastercard or Visa) through a secure online payment facility.

The current paper applications forms will be completely phased out and not be accepted after 30 June 2013. Where an old form is submitted after 30 June for assessment it will not be assessed but returned to the application for resubmission on the correct form.

Payment information

You may notice that ‘DITR’ appears as the payment reference on your bank statement.  ‘DITR’ is an abbreviation for the ‘Department of Infrastructure and Regional Development’.  Vehicle Imports sits within this government department.

Payment options are set out in the application form (Credit card (visa or mastercard only) for online payments. Cheque or money order in Australian dollars from and Australian financial institution are accepted for manual payments).

Assistance

The Vehicle Imports Services Team will be available to assist applicants with the Online Application Form and can provide some technical support in relation to the online form. However if the issue is with the individual's service provider or system you will need to follow this up with your own provider. Please contact the Vehicle Imports Services Team on 1800 815 272 and select 2 at the prompt or for calls out of Australia + 61 2 6274 7444 during AEST 9.00am–5.00pm Monday–Thursday or 9.00am–4.00pm on Friday’s.

Current Processing Timeframe

A completed application for a Vehicle Import Approval, with all the necessary supporting documentation, will generally be assessed by the Department within 20 working days of receipt. Note that this is a service target and in peak periods it may not be met. If any further information or clarification is required, or if the necessary supporting documentation is not initially provided or if the original application is incomplete, this process will take longer.

Recent changes to requirements

The Australian Government has changed the rules for the importation of power-assisted pedal cycles. Power-assisted pedal cycles that comply with EN 15194 are exempt from the Australia Design Rules (ADRs) if the maximum power output is no greater than 250 watts. If the power-assisted pedal cycle does not comply with EN 15194 and its maximum power output is greater than 200 watts, it will not be exempt from the ADRs. For further information please refer to the ADRs definitions and vehicle categories 4.2.2 by following: http://www.comlaw.gov.au/Details/F2012C00326

How to deliver your application

You cannot hand deliver your application or any associated correspondence in person. Neither your application or any correspondence can be left at the security desk. All communications with the Vehicle Import's area is to be delivered either by email, fax or post. Please see the contact us section for details. This ensures that no application is misplaced.

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Last Updated: 6 April, 2014