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Guidelines for Product Safety Recalls

The Australian Competition & Consumer Commission (ACCC) is the main authority on product recalls, including for vehicles. The links below set out the guidelines and procedures for recalling vehicles and components that have safety-related defects. A defect could be a design or construction fault, which is likely to cause significant risk to road users.

The Australian Competition & Consumer Commission (ACCC) Consumer provide guidance material which is available at the Australian Competition & Consumer Commission Consumer Product Safety Recall Guidelines

Another place to obtain information about product recalls is from the Federal Chamber of Automotive Industries (FCAI). A number of automotive companies are members of the FCAI. The FCAI has a Code of Practice for Conduct of an Automotive Safety Recall, This code of practice is used in conjunction with the ACCC procedures (this industry code is tailored to motor vehicle recalls).

Manufacturer, Distributor or Supplier's Responsibility

It's the manufacturer, distributor or supplier's responsibility to inform the ACCC and the Vehicle Safety Standards Branch of the Department of Infrastructure and Transport (The Department) where a safety recall has been identified.

To advise the ACCC of a recall.

Chinese letters graphic for Vehical Recalls translation link
A Chinese translation of the product safety information is also available.

To advise the Department of a recall.

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Last Updated: 3 June, 2013