Vehicle Recalls and Safety Notices
The Australian Government, through the Department of Infrastructure and Transport regulates the manufacture, importation and first supply to the market of road vehicles. The Department develops, maintains and monitors compliance with the Australian Design Rules (ADRs), which are national standards for vehicle safety, anti-theft and emissions. The ADRs are generally performance based and cover issues such as occupant protection, structures, lighting, noise, engine exhaust emissions, braking and a range of miscellaneous items.
The Department also assists the Australian Competition and Consumer Commission in administering the Competition and Consumer Act 2010 and the Trade Practices Act 1974, by administering safety recalls and undertaking investigations into vehicles and vehicle components to confirm whether the design or manufacture of a vehicle component could contribute to the injury of a person.
If a safety issue is discovered in a vehicle after manufacturing it may be subject to a recall. To find out if a vehicle is subject to a recall please refer to the Product Safety Recalls Australia website.
The Product Safety Recalls Australia website also contains a list of frequently asked questions, please refer to the Product Safety FAQs.
The Department is unable to assist in the obtaining of a refund, repair or replacement from a supplier, nor can the Department assist with legal action against a supplier. Such matters are dealt with by state and territory Consumer Affairs and Fair Trading agencies, details of which can be found at "Consumer Guarantees—A Guide for Consumers" available on the ACCC website.
Manufacturer, Distributor or Supplier
Further information about recall procedures?
If you are a consumer and you think you have a safety issue with your vehicle please click on the consumer link below.
How can I report a safety issues notice?
Contact details for Vehicle Recalls.