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Our Role, Responsibilities and Services

The Department of Infrastructure and Transport contributes to the wellbeing of all Australians by assisting the Government to promote, evaluate, plan and invest in infrastructure and by fostering an efficient, sustainable, competitive, safe and secure transport system.

Download our Organisation Chart to view the organisational structure of the Department.

Our Role

The Department provides policy advice to the Minister for Infrastructure and Transport and delivers a variety of programs on behalf of the Australian Government.

The Department conducts research and analysis; provides safety information and advice; and performs regulatory functions. We have a strong policy development role, together with program administration and service delivery responsibilities. We endeavour to involve key stakeholders, clients and customers in all stages of our work.

Our Responsibilities

The Department provides policy advice, programs and regulation across a wide range of areas including:

  • infrastructure planning and coordination
  • transport safety, including investigations
  • land transport
  • civil aviation and airports
  • transport security
  • maritime transport including shipping, and
  • major projects facilitation.

Our Purpose

Our purpose is to promote economic, social and regional development by enhancing Australia’s infrastructure and transport performance.

We play a key role in:

  • providing funding for transport infrastructure
  • promoting safe and secure transport solutions
  • providing a framework for competition between and within transport modes
  • promoting a transport system that is accessible, sustainable and environmentally responsible, and
  • ensuring information about relevant Government policies and programs is disseminated effectively across Australia.

Services we provide

We provide a range of permits, approvals and direct services, including:

  • approval to import motor vehicles
  • motor vehicle compliance plate approvals
  • Sydney Airport noise amelioration
  • airport curfew dispensation approvals (Sydney, Adelaide)
  • approval for non-Chapter 3 aircraft to operate in Australia
  • approval of airline and airport security programs
  • approval for certain activities and developments on airports subject to the Airports Act 1996
  • international aviation timetable and charter flight approvals, and
  • permits and licences relating to international air services

The Organisation

The Department of Infrastructure and Transport is a dynamic, high-performing organisation achieved through cooperation, a shared vision, transparent information exchange, appropriate sharing of responsibility, and accountability.

Our People

An organisation is only as good as the people who work for it.

The Department has been accredited with the international standard of Investor in People for achieving outstanding performance through, and for, its people.

We value our people, their abilities and diversity.

Client Service Charter

Client Service Charter

The Department of Infrastructure and Transport is committed to providing a high level of service including treating clients fairly, courteously and professionally, and providing timely and accurate advice and information.

Working for the Department

Social Justice and Equity

The Department fosters ongoing development of partnerships and cooperation with stakeholders, communities, other Commonwealth agencies, and state, territory and local governments to achieve equitable access to services and diverse community input to policy development.


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Last Updated: 13 January, 2012