Australia's State Aviation Safety Program
2.2—Agreement on Service Providers’ Safety Performance
An important element of a mature system of safety management oversight is agreement between the safety regulator and service providers on the key performance indicators and expected level of performance to be achieved.
CASA is currently refining a framework for individual service provider agreements regarding the safety performance of SMS.
Safety Action: CASA will continue to build capacity to assist industry to fully implement SMS’ and assess the effectiveness of SMS implementation and performance.