Sydney and Adelaide Noise Insulation Programs
The Department of Infrastructure, Transport, Regional Development and Local Government is pleased to advise that all eligible properties have now been insulated. The Department will continue to monitor the noise contours in Sydney and Adelaide for any changes.
Program Success
The programs have been effective in reducing the impacts of aircraft noise on homes and public buildings (Schools, Churches, Day Care Centres and Hospitals) under flight paths. At a combined cost in excess of $470 million, the Adelaide and Sydney airport noise insulation programs have been an outstanding success with 4,083 homes and 99 public buildings insulated in Sydney; while in Adelaide, a further 648 homes and 5 public buildings have been insulated.
Home Owners Warranty
If you are the owner of a home which was insulated as part of one of these programs, responsibility for any warranty issues rests with the manufacturer.
-
Building Work
Following completion of insulation work, owners had a 13 week defects liability period during which time they could notify their builder of any problems or defects. If problems have arisen outside of the defects period, you should initially contact the builder who performed the insulation work. If necessary you can seek the assistance of the Department of Fair Trading - NSW or The Office of Consumer and Business Affairs - SA.
-
Air Conditioning
Air conditioning and ventilation systems installed under the program have a 5 year warranty plus free annual services for the same length of time. For problems with air conditioning, smoke alarms or relief fans, you should contact the service company for your air conditioner.
-
Windows
All new windows installed as part of the insulation process are guaranteed by the manufacturer for 7 years. Either secondary windows or standalone acoustic windows would have been installed as part of an insulation package. Standalone acoustic windows are double glazed units which replace the existing windows in a house. If secondary windows were used they would have been installed either on the outside or the inside of the existing windows in a house. For problems with windows, you should contact the supplier of your windows.
Ongoing Maintenance and Service Information
It is the responsibility of home owners to ensure that proper maintenance is carried out on their property and on the equipment and fittings used in their home, in accordance with manufacturers' recommendations. Should problems arise with any products used to insulate your property you should in the first instance make contact with the appropriate supplier listed below:
Product Information
Sydney - Air Conditioning
| Supplier | Service | Phone |
|---|---|---|
| Email (Coral Air) | Breakdown | (02) 9584 7210 |
| Accent | Breakdown | (02) 9755 2855 |
| Bradway | Breakdown | (02) 8822 5732 |
| Airside (formerly Temperair) | Breakdown/Annual Service | 0402 239 733 |
Sydney - Windows
| Supplier | Phone |
|---|---|
| Fernbran | (02) 9621 4099 |
| Architectural Joinery | (02) 9676 2714 |
| Christoffel | (02) 9627 4811 |
| Schuster | (02) 9824 2161 |
| Wintite (Noise & Energy Control) | (02) 9838 0300 |
| Noiseshield | (02) 9833 0855 |
| Framex (James Hardie) | (02) 9938 1011 |
| Soundbarrier | (02) 9540 4333 |
| Aneeta | (02) 9949 9699 |
Adelaide - Air Conditioning
| Supplier | Phone |
|---|---|
| Direct Air | (08) 8340 0247 or (02) 4648 1611 |
Adelaide - Windows
| Supplier | Phone |
|---|---|
| Statesmen Windows | (08) 8345 1911 |
| Rylock Windows | (08) 8355 2555 |
| Fernbran | (02) 9621 4099 |
| Architectural Joinery | (02) 9676 2714 |
| Christoffel | (02) 9627 4811 |
| Schuster | (02) 9824 2461 |
| Noiseshield | (02) 9833 0855 |
| Soundbarrier | (02) 9540 4333 |