Department of Infrastructure and Regional Development

Quality of Service Monitoring of Airports

As part of its 2011–2012 Inquiry into Economic Regulation, the Productivity Commission recommended, and the then Government agreed, that quality of service monitoring continue until June 2020. It also recommended that the objective criteria should be reviewed and updated by June 2013. The ACCC has completed the review in consultation with the Department of Infrastructure and Regional Development, and has released a revised airport quality of service guideline and airport quality of service guideline statement of reasons.

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Last Updated: 12 June, 2014